- Welcome to GS-911 and ezCAN User Forum.
GS-911, diagnostics for the people (r)
News:
January 2025 GS-911 software and firmware available! Details at https://www.hexgs911.com/news/january-2025-software-and-firmware-updates/
Recent posts
#2
GS-911 / Re: Buyer Beware
Last post by karlh - Today at 02:07:06 AMRPG - Where did you get v2610.10?
#3
GS-911 / Buyer Beware
Last post by RPG - November 13, 2026, 10:43:38 PMv2611.1 will cause an error code.
I was doing an oil change on my 2024 BMW R1250RT and hooked up my GS911 to reset the service reminder.
I saw there was a new version of software available do I downloaded it. (v2611.1 was installed)
I completed the Service Reminder process and then navigated to the Engine Controller\Service Functions\Configurations menu.
I selected "reset throttle twistgrip"
You're asked to turn off the ignition, which I did and then a status bar appears counting down to 0.
But mine stopped at 30% progress. I wanted 45 minutes and it stayed stuck at 30%.
So I turned the ignition back on and the message stated that the Throttle Grip Sensor, Adaptation not completed process hadn't been completed.
When you try and clear this code, you get another message stating some codes cannot be cleared.
I filed a ticket with HEX and was told to install v2610.10 and this solved the problem.
Not sure what announcements HEX will make, but wanted to post it here.
More importantly, this set an error code in the Engine Control unit,
I was doing an oil change on my 2024 BMW R1250RT and hooked up my GS911 to reset the service reminder.
I saw there was a new version of software available do I downloaded it. (v2611.1 was installed)
I completed the Service Reminder process and then navigated to the Engine Controller\Service Functions\Configurations menu.
I selected "reset throttle twistgrip"
You're asked to turn off the ignition, which I did and then a status bar appears counting down to 0.
But mine stopped at 30% progress. I wanted 45 minutes and it stayed stuck at 30%.
So I turned the ignition back on and the message stated that the Throttle Grip Sensor, Adaptation not completed process hadn't been completed.
When you try and clear this code, you get another message stating some codes cannot be cleared.
I filed a ticket with HEX and was told to install v2610.10 and this solved the problem.
Not sure what announcements HEX will make, but wanted to post it here.
More importantly, this set an error code in the Engine Control unit,
#4
Central Vehicle Electronics/ZFE/GM issues / 2016 K1600GT windshield reset ...
Last post by frenchnew - November 13, 2026, 09:06:47 PM2016 K1600GT the windshield will not go up more than halfway after the adjustment assembly has been replace because of excessive play when raise more than halfway up. Look in the menu of the GS-911 for a reset/re-learn and no menu or item for the windshield. Tried disconnecting the batttery, tried pressing the up button for 20 seconds up then 20 seconds down and no change. One funny behavior is if I shut off the motorcycle with the windshield raised, it will try to closed it 3 times before leaving the windshield raised. The up/down button works fine and trying to open the GPS compartment raise the windshield halfway only.
Any solution to reset with the GS-911 or this will be a dealer only service?
Regards,
Robert Charron
Any solution to reset with the GS-911 or this will be a dealer only service?
Regards,
Robert Charron
#5
Technical / Re: Problems after installing ...
Last post by WayneC - November 12, 2026, 12:35:28 AMMore info on your bike model would be needed to assist, you should also lodge a support ticket
https://www.hexgs911.com/contact-us/
https://www.hexgs911.com/contact-us/
#6
GS-911 / Windshield Adjustment Reset af...
Last post by frenchnew - November 11, 2026, 11:23:33 PM2016 K1600GT the windshield will not go up more than halfway after the adjustment assembly has been replace because of excessive play when raise more than halfway up. Look in the menu of the GS-911 for a reset/re-learn and no menu or item for the windshield. Tried disconnecting the batttery, tried pressing the up button for 20 seconds up then 20 seconds down and no change. One funny behavior is if I shut off the motorcycle with the windshield raised, it will try to closed it 3 times before leaving the windshield raised. The up/down button works fine and trying to open the GPS compartment raise the windshield halfway only.
Any solution to reset with the GS-911 or this will be a dealer only service?
Thanks
Robert Charron
Any solution to reset with the GS-911 or this will be a dealer only service?
Thanks
Robert Charron
#7
Technical / Problems after installing new ...
Last post by RPG - November 11, 2026, 09:01:53 PMI downloaded v2611.1 and now have an issue with the Calibrations programming.
No matter which one I set, the progress bar gets stuck at 10%. For example I selected, "Reset Throttle Valve". You are directed to Turn Off the Ignition and then the status bar counts down from 100% and stops at 10%. I've waited up to 30 minutes.
Then when you turn on the ignition, you have a fault code that you cannot clear.
No matter which one I set, the progress bar gets stuck at 10%. For example I selected, "Reset Throttle Valve". You are directed to Turn Off the Ignition and then the status bar counts down from 100% and stops at 10%. I've waited up to 30 minutes.
Then when you turn on the ignition, you have a fault code that you cannot clear.
#8
ezCAN / Re: bluetooth dongle
Last post by sav - November 10, 2026, 11:15:10 AMQuote from: abdullah on October 12, 2026, 11:49:27 PMI am curious whether there has been any update, since I noticed the lone-rider release of motocan v2.Also wondering. Had EZCan on a bike I've sold, so I'm in the market again, but I'd rather buy Motocan if Hex won't be coming to the party.
#9
Engine related issues / Re: High Forward Idle
Last post by dromondeek - November 05, 2026, 06:03:24 AMWe will need to do a TBS on ours to get low idle RPM, ours is constantly at around 1350RPM with or without clutch/neutral.
#10
General Discussion / Hex code- Your trusted Navigat...
Last post by Fleabag - October 29, 2026, 05:22:48 PMI've seen two Apple CarPlay/Android Auto options, one that I believe is already available and another that seems close to release. I'd feel much more confident buying a replacement solution from you guys than from someone developing one in their basement. No offense to the basement innovators!
This seems right up your alley. I own two BMW ConnectedRide systems, and frankly, they suck. There's a reason riders are adding a separate navigation screen to a $30,000+ motorcycle.
Here's one that just popped up in a Facebook reel. I'm sure you already recognize the market potential, the demand is clearly there!
https://www.facebook.com/reel/1106850468901882/?fs=e&s=TIeQ9V&fs=e&mibextid=wwXIfr&fs=e
This seems right up your alley. I own two BMW ConnectedRide systems, and frankly, they suck. There's a reason riders are adding a separate navigation screen to a $30,000+ motorcycle.
Here's one that just popped up in a Facebook reel. I'm sure you already recognize the market potential, the demand is clearly there!
https://www.facebook.com/reel/1106850468901882/?fs=e&s=TIeQ9V&fs=e&mibextid=wwXIfr&fs=e