I don't care why you bought a GS911.
What I do care about is you running a brilliant product down on this forum in your very first post, before you have even asked for assistance or contacted Hexcode directly with the issue. As you can see, once they are aware of the problem, they do their utmost to resolve it ASAP.
I merely asked why you purchased it in the first place because 1. It does not make economic sense to purchase a GS911 for a once off function, which can be performed by your BMW dealer in a matter of minutes at a fraction of the cost, and 2. You do not appear to have the temperament that is able to handle things that do not go exactly according to your wishes, so why place yourself in that position? Maybe you just have more money than sense.
You do care why I bought the GS911, the very fact that you asked why I bought it confirms that.
As I stated before, you shouldn't care why I bought the product, only that I bought the product.
As far as running the GS911 down, it is what it is.
I bought it expecting it to work.
None of you who responded to me on the forum board offered me any solutions for my problems.
You ignored why I posted and focused on how I said it.
I can't help it if people are not man enough to put up with a few cuss words.
In the end my problem was solved and I now have a product that does what I expected it to do in the first place.