« previous next »
Pages: [1]

Author Topic: updating firmware stuck on step 1 of 4  (Read 14656 times)

R12_GSA_Ryder

  • Newbie
  • *
  • Posts: 1
  • Karma: +0/-0
updating firmware stuck on step 1 of 4
« on: November 12, 2020, 09:53:19 PM »
I have a GS-911 Wifi and am trying to update to latest (11/20) firmware. I'm using the mac utility connected via USB,  It seems to stuck at "upgrade step 1 of 4."  The one light on my gs-911 is blinking green but nothing seems to happening.  This has gone on for the last 45 minutes.

Do I disconnect and retry?
Logged

German Larrain (Chile)

  • Beta testers
  • Newbie
  • *
  • Posts: 19
  • Karma: +1/-0
Re: updating firmware stuck on step 1 of 4
« Reply #1 on: November 12, 2020, 11:58:59 PM »
Exactly the same happen to me, mi case in Windows.
The instalation didn’t go through. It temporary shows, a message, and stuck at 1 of 4 updates.
Logged

WayneC

  • Beta testers
  • Hero Member
  • *
  • Posts: 1507
  • Karma: +34/-1
Re: updating firmware stuck on step 1 of 4
« Reply #2 on: November 13, 2020, 03:16:16 AM »
Please report the issue to Hexcode support desk  https://www.hexcode.co.za/contact-us-1
Logged
Pages: [1]
« previous next »