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Author Topic: Problem BMW r1150gsa and GS911  (Read 11898 times)

Adventurechas

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Problem BMW r1150gsa and GS911
« on: June 26, 2020, 03:28:27 AM »
I tried to conect my new GS-911wifi to my old r1150gsa, but there is no comunication, i get an error message, using a wifi method, direct cable method, i did get to conect and read fault codes no the ABS computer, but was a one time thing, after that only error messages. Any ideas?
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WayneC

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Re: Problem BMW r1150gsa and GS911
« Reply #1 on: June 26, 2020, 03:55:35 AM »
More information re the GS911 WiFi & your PC etc would be needed to assist

1/ Did yo register the GS911 ?
2/ Did you Update the GS911 firmware when you first connected it, I see you configured it into your WiFi network
3/ Did you download & Install the WiFi utilities along with the PC Application ? , if so which versions
4/ What is the PC, Win 7 or Win 10
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Adventurechas

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Re: Problem BMW r1150gsa and GS911
« Reply #2 on: June 26, 2020, 04:37:55 AM »
1. Yes, i did register
2. Yes, i did the update
3. Mmmm i only installed the aplication. I also tried no my iPad, same error message.
4. Windows 7.
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WayneC

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Re: Problem BMW r1150gsa and GS911
« Reply #3 on: June 26, 2020, 04:53:09 AM »
Quote from: Adventurechas on June 26, 2020, 04:37:55 AM
1. Yes, i did register
2. Yes, i did the update
3. Mmmm i only installed the aplication. I also tried no my iPad, same error message.
4. Windows 7.

OK, you have done all the right things so I would suggest lodging a support ticket with Hexcode https://www.hexcode.co.za/contact-us-1

Re the WiFi Utility, it has some nice network tests in it so is useful, in addition logging into your WiFi router & setting it so it always allocates the same IP No to the GS911 is handy so you can bookmark it in browser
« Last Edit: June 26, 2020, 05:02:38 AM by WayneC »
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Adventurechas

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Re: Problem BMW r1150gsa and GS911
« Reply #4 on: June 26, 2020, 05:00:26 AM »
Ok, thanks, i’ll do that.
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ttroms

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Re: Problem BMW r1150gsa and GS911
« Reply #5 on: June 29, 2020, 10:22:02 PM »
did u resolve your problem i just received my gs911 today and i can do an autoscan and find my ecu but when i try to connect it says its unavailable
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Adventurechas

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Re: Problem BMW r1150gsa and GS911
« Reply #6 on: June 29, 2020, 11:26:27 PM »
I have 2 other bikes, and no problem whit them. i will try again whit the 1150gsa tomorrow.
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Jughead

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Re: Problem BMW r1150gsa and GS911
« Reply #7 on: June 30, 2020, 11:45:53 AM »
On the older bikes the sidestand switch inhibits comms.  Put the bike on the main stand.

I am not saying that this is definitely the problem, but it is something that caught me out and wasted much time and effort.
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ttroms

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Re: Problem BMW r1150gsa and GS911
« Reply #8 on: June 30, 2020, 02:45:41 PM »
Well i actually attached the gs911 with the usb cable and the pc program over the web browser and it started working
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WayneC

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Re: Problem BMW r1150gsa and GS911
« Reply #9 on: June 30, 2020, 03:22:49 PM »
Quote from: ttroms on June 30, 2020, 02:45:41 PM
Well i actually attached the gs911 with the usb cable and the pc program over the web browser and it started working

Can you confirm you updated the firmware of the GS911 & registered it ?, it is also important to specify year & model of the bike on the forum

Report the problem to Hexcode on the support email
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