Revisiting this to see if any others have seen this. I am getting the attached screen, whether I connect D2D or over wifi. The attached is for D2D, but connected to WiFi, I see the same screen. When I open a browser and enter the IP address (10.0.0.1 or the address on my network,) though, I get the HEX front end, so, obviously, there IS a GS911 device connected to the desktop. Why is it not being discovered?