General Category > General Discussion
1503.2 release
roger 04 rt:
I just tried dowloading the new Downloader and the 1503.2 release. My Norton antivirus program (current version) kicks out each of them.
GS911 Downloader is Marked UNTRUSTWORTHY, MEDIUM RISK
1503.2 is Marked, Suspicious.Cloud.9 HIGH RISK, file eliminated.
Is anyone else getting these errors? Is there a Hexcode response?
WayneC:
We would need to know the Antivirus Software and the data version you are using to comment on it
Once you have that information please lodge a support ticket with Hexcode so they are aware of it and can contact the Antivirus Company
roger 04 rt:
Hi Wayne,
I did post a ticket. I will add a screen shot with the Norton About info to it. My main question is, are those download safe in spite of the Norton warnings? Can you run them through your virus scan to confirm that the download site hasn't been corrupted.
FYI also posted a couple other Wifi tickets for the R1200GS LC and R1150 regarding data accuracy for Lambda Control (binary) and Lambda Correction Factors. I'm hoping those issues are resolved in 1503.2, which is why I'm trying to download them.
Regards,
Roger
roger 04 rt:
Hi Wayne, A little further info. I uploaded the GS Downloader and gs-911-1503 to Virustotal.com. It checked both programs against 57 different virus checkers.
GS Downloader passed all but Symantec (ws.reputation.1)
gs-911-1503 passed all but Rising (PE:Trojan.GenericKD!6.1A47) and Symantec (WS.Reputation.1)
That means it passed many malware checks as well as Trend and Macafee
What do you think?
WayneC:
Antivirus false alarms are not uncommon and when they occur it can be hard for smaller companies to sort it out with the AV suppliers. The first a Co like Hexcode knows about it is when users like us let them know, as much as we would like them to have ESP I am afraid they dont ;D
There have been some false alarms in the past, even on the android app from memory, we should let them know what you have found
I have run AV over all the current versions here without any problems so I would not be concerned but good you have raised it
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