Author Topic: "Unable to Connect" when going to the Download page  (Read 1899 times)

RPG

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"Unable to Connect" when going to the Download page
« on: November 26, 2024, 10:52:38 PM »
I have an older GS911 I use with my 2004 BMW R1150RT. I had to get a new computer so I wanted to download the software to use the GS911, but I get a Unable to Connect error.
https://www.hexgs911.com/gs-911-downloads/

I'm using a Windows PC (HP Pavilion x350) running Windows 11 Home

Any help or direction would be appreciated.

Thanks,
RPG


WayneC

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Re: "Unable to Connect" when going to the Download page
« Reply #1 on: November 27, 2024, 12:57:10 AM »
I have no issues downloading the installer, I would suggest checking the settings on the new PC, what browser are you using ?, are you able to browse the web & download files from other sites ?

RPG

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Re: "Unable to Connect" when going to the Download page
« Reply #2 on: November 27, 2024, 03:45:45 PM »
Thank you for the reply. I have tried Chrome, Firefox, and Edge. Not matter what settings I try, I can't connect.

Yes, I can get into other sites and perform downloads.

RPG

WayneC

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Re: "Unable to Connect" when going to the Download page
« Reply #3 on: November 28, 2024, 03:25:55 AM »
Thank you for the reply. I have tried Chrome, Firefox, and Edge. Not matter what settings I try, I can't connect.

Yes, I can get into other sites and perform downloads.

RPG

OK understood, while Chrome & Edge I would not trust due to telementry & settings, Firefox should have done the job, perhaps lodge a ticket with Hexcode https://www.hexgs911.com/contact-us/
« Last Edit: November 28, 2024, 01:18:52 PM by WayneC »

botus

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Re: "Unable to Connect" when going to the Download page
« Reply #4 on: November 28, 2024, 12:11:22 PM »
since 2020 Edge is Chrome... -

this Google rubbish is so good they had 9 zero day security flaws to patch by August this year


https://www.bleepingcomputer.com/news/security/google-fixes-ninth-actively-exploited-chrome-zero-day-in-2024/

https://www.microsoft.com/en-us/edge/learning-center/what-is-chromium-how-does-it-enhance-your-browser?

The development of Chromium

The Chrome browser first launched in 2008, and it introduced Chromium as a platform for developers to code their own software—all for free. While Chrome has proprietary features, the Chromium base has been used by major companies to develop and customize their own browsers, all tailored to their own features and purposes.

A web browser is a sophisticated piece of software: Not only does it need to be compatible with every web page and interactive function (such as HTML5), but it also needs to protect users’ data, run reliably every time, and stand up to cybersecurity threats. This is why companies will opt for easily customizable open-source software.

In 2020, when Microsoft revamped Microsoft Edge, its flagship web browser, it launched on the Chromium base with additional software tweaks to enhance its performance. Since then, Chromium has become an integral part of Microsoft Edge and compatible with both the latest Windows devices and legacy platforms.