I also have problems after the update of the tool. First I updated the hex tool to the latest version. Then I did a complete scan of my bike, but tool says that my body controller module is not responding. The bike runs fine without any faults in the dash. I am not sure if the update is faulty or the body controller module is faulty.
The coding went wrong and luckily I was able to restore it to a previous version of the body controller module. Which is also strange because the tool kept saying that it did not get any response.