Alarm system battery fault code won't clear

[Morrington]

Hi,

Gs911 WiFi with Nov 2023 update on a 2021 S1000RR.

It turns out I have a fault code showing regarding my alarm system battery being empty. I've replaced the batteries and cleared all faults through the Auto scan so none show however I continue to have the big yellow empty alarm system battery fault showing on my dash after I switch the bike off and on again. No matter what I do I can't seem to clear it.

Does anyone know if the gs911 is capable of clearing this or is it a dealer only kind of thing.

Thanks.

[Ruan]

Hi Morrington

Best would be to share an autoscan of your bike with the fault code present - download it as text and paste it in your response here.

Without any more info there really isn't much we can do to help unless someone has experienced this exact issue.

Kind regards
Ruan

[Morrington]

Thanks for your reply.

I think that may be the problem. No fault is shown on the gs911 but the fault shows on the dash. It's as if the gs911 is not aware that there is a fault.
I'll do another autoscan later and see if anything changes.

[Ruan]

Hi Morrington

That's strange, if the GS-911 doesn't recognise a fault that means it's something the ECU doesn't deem relevant to report as a fault, but I would suggest to scan the bike once the fault pops up, might be a different controller reporting it.

Kind regards
Ruan

[botus]

on the earlier bike when replacing the batteries its very easy to dislodge the two silly plugs that get the power on to the PCB - to make it pretty inside they twist the wires around each other till they end up too short

[Morrington]

The 2021 alarm unit batteries are in a secondary compartment so no requirement to unplug wires from the pcb. To be honest I was grateful about that as having watched the YouTube vids on the old module I wasn't keen on taking it to pieces.

[Morrington]

Here's the autoscan copy. The fault code still appears on the dash "Alarm system battery empty. No independent alarm. Make an appointment at a specialist workshop". Perhaps this particular fault is not able to be read by the gs911? If so can I submit a suggestion that it be looked into?
           
   Wi-Fi signal strength   Battery voltage   
13.1V
   
GS-911 | AutoScan (S1000RR)
ⓘ
AutoScan   
Firmware Version   1.76 - 0.281
Data pack Version   256
Serial Number   GS3 007 677
Registration   ....
Date   2024-03-27 13:10:54
Bike Information   
Odometer   5224.7 mi
Motorcycle Date   04-01-2016
Distance to next service   6214.0 mi
Service due date   06-12-2024
VIN
   
...
Model
   
S 1000 RR (K67) 2019
Factory I-Level
   
K001-21-07-500
Actual I-Level
   
K001-23-03-502
Vehicle Order +
   
Controller Summary
Engine Controller
   
   
 
   
OK
Tyre Pressure Monitor
   
   
 
   
OK
ABS Brakes
   
   
 
   
OK
Semi-active Suspension
   
   
 
   
OK
Immobilizer / Keyless Ride
   
   
 
   
OK
Anti-Theft Alarm
   
   
 
   
OK
Instrument Cluster
   
   
 
   
OK
Body Controller Lite
   
   
 
   
OK
Battery voltage   
   
 
   
13.30 V
   
Engine Controller
   
(XBMSO1)
Controller Type   Engine Controller
Controller Name   XBMSO1
Controller   0x0F8B50
Serial Number   0170301964
Manufacturer   Bosch GmbH
Manufacture Date (YY/MM/DD)   21/08/12
Program Count   20
Program Count Maximum   60
Battery voltage   13.30 V
VIN   WB10E2109N6F05857
Model   S 1000 RR (K67) 2019
Factory I-Level   K001-21-07-500
Actual I-Level   K001-23-03-502
Backup I-Level   K001-22-03-504
Odometer   5224.7 mi
Operating hours   120h 15m 48s
Firmware Date (YY/MM/DD)   13/09/23
Kilometers when programmed   0.0
Number of FW configurations   5
HW Electronics (HWEL) +
   
Bootloader (BTLD) +
   
SW Memory Image (SWFL) +
   
Software creation level (SWFK) +
   
Coding Data (CAFD) +
   
Riding Mode   1
Fault Codes   0
No Faults found   
   
Tyre Pressure Monitor
   
(XRDC)
Controller Type   Tyre Pressure Monitor
Controller Name   XRDC
Controller   0x0F8100
Serial Number   2292102629
Manufacturer   Schrader
Manufacture Date (YY/MM/DD)   21/08/17
VIN   6F05857
Program Count   0
Program Count Maximum   1024
Firmware Date (YY/MM/DD)   99/99/99
Kilometers when programmed   0.0
Number of FW configurations   4
HW Electronics (HWEL) +
   
Bootloader (BTLD) +
   
SW Memory Image (SWFL) +
   
Coding Data (CAFD) +
   
Front Sensor Number   5393500
Rear Sensor Number   5399359
Fault Codes   0
No Faults found   
   
ABS Brakes
   
(XABS)
Controller Type   ABS Brakes
Controller Name   XABS
Controller   0x0F8300
Serial Number   6079907261
Manufacturer   AABG
Manufacture Date (YY/MM/DD)   21/08/19
VIN   6F05857
Variant   Unknown
Program Count   1
Program Count Maximum   1000
Firmware Date (YY/MM/DD)   21/09/30
Kilometers when programmed   0.0
Number of FW configurations   4
HW Electronics (HWEL) +
   
Bootloader (BTLD) +
   
SW Memory Image (SWFL) +
   
Coding Data (CAFD) +
   
Fault Codes   0
No Faults found   
   
Semi-active Suspension
   
(XSAF)
Controller Type   Semi-active Suspension
Controller Name   XSAF
Controller   0x0F8500
Serial Number   0000902810
Manufacturer   Temic
Manufacture Date (YY/MM/DD)   21/08/19
VIN   6F05857
Program Count   1
Program Count Maximum   1024
Firmware Date (YY/MM/DD)   21/09/30
Kilometers when programmed   0.0
Number of FW configurations   5
HW Electronics (HWEL) +
   
Bootloader (BTLD) +
   
SW Memory Image (SWFL) +
   
SW Memory Image (SWFL) +
   
Coding Data (CAFD) +
   
Load setting   Single
Damper setting   Comfort
Fault Codes   0
No Faults found   
   
Immobilizer / Keyless Ride
   
(XEWS4)
Controller Type   Immobilizer / Keyless Ride
Controller Name   XEWS4
Controller   0x0F8C00
Serial Number   0000004373
Manufacture Date (YY/MM/DD)   21/07/12
Program Count   0
Program Count Maximum   1024
Firmware Date (YY/MM/DD)   99/99/99
Kilometers when programmed   0.0
Number of FW configurations   3
HW Electronics (HWEL) +
   
Bootloader (BTLD) +
   
SW Memory Image (SWFL) +
   
Fault Codes   0
No Faults found   
   
Anti-Theft Alarm
   
(XDWA)
Controller Type   Anti-Theft Alarm
Controller Name   XDWA
Controller   0x0F8700
Manufacturer   META System S.P.A.
Manufacture Date (YY/MM/DD)   21/08/11
VIN   6F05857
Program Count   0
Program Count Maximum   1024
Firmware Date (YY/MM/DD)   21/08/11
Kilometers when programmed   0.0
Number of FW configurations   4
HW Electronics (HWEL) +
   
Bootloader (BTLD) +
   
SW Memory Image (SWFL) +
   
Coding Data (CAFD) +
   
Fault Codes   0
No Faults found   
   
Instrument Cluster
   
(XKOMBIHI)
Controller Type   Instrument Cluster
Controller Name   XKOMBIHI
Controller   0x0F9080
Serial Number   0000069633
Manufacturer   Bosch GmbH
Manufacture Date (YY/MM/DD)   21/07/26
Odometer   5224.7 mi
Program Count   3
Program Count Maximum   61440
Factory I-Level   K001-21-07-500
Actual I-Level   K001-23-03-502
VIN   6F05857
Firmware Date (YY/MM/DD)   23/04/12
Kilometers when programmed   0.0
Number of FW configurations   13
HW Electronics (HWEL) +
   
Hardware Type (HWAP) +
   
Bootloader (BTLD) +
   
SW Memory Image (SWFL) +
   
Flash loader Slave (FLSL) +
   
SW Memory Image (SWFL) +
   
SW Memory Image (SWFL) +
   
SW Memory Image (SWFL) +
   
SW Memory Image (SWFL) +
   
SW Memory Image (SWFL) +
   
SW Memory Image (SWFL) +
   
SW Memory Image (SWFL) +
   
Coding Data (CAFD) +
   
Fault Codes   0
No Faults found   
   
Body Controller Lite
   
(XBCL)
Controller Type   Body Controller Lite
Controller Name   XBCL
Controller   0x0F8A10
Serial Number   3221743608
Manufacture Date (YY/MM/DD)   21/08/06
VIN   6F05857
Program Count   2
Program Count Maximum   1024
Firmware Date (YY/MM/DD)   22/07/27
Kilometers when programmed   0.0
Number of FW configurations   4
HW Electronics (HWEL) +
   
Bootloader (BTLD) +
   
SW Memory Image (SWFL) +
   
Coding Data (CAFD) +
   
Fault Codes   0
No Faults found   

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Registered:....

GS3 007677
Infrastructure
   

[schuppi]

Hello
Just to clarify:
I don't think the integrated battery in the alarm system is monitored by the diagnostics.
This is what the instrument cluster shows: DWA! 
Possible cause:
The integral battery in the antitheft alarm has lost its entire original capacity. There is no assurance
that the anti-theft alarm will be operational if the vehicle's battery is disconnected.

Did you ckeck the two new CR123A Lithium batteries and their connections?

[Morrington]

Hi,

It's the gen 4 model so it shows a different fault on the dash but I'm sure it's essentially the same thing. I replaced the batteries with fresh ones but perhaps I've not seated them right. I'll open it back up and take another look and make sure they're not faulty with a multimeter.

I hadn't considered that the fault wouldn't show on diagnostics but that would explain why the gs911 wouldn't see it. I'll let you know how I get on.

[Morrington]

After further digging,

The original batteries I removed still showed over 3V and a check of the contacts in the alarm module showed a break between the bridge of the 2 batteries. It looks like back to the dealer for a faulty alarm module, perhaps a replacement. Thanks for everyone's help.