EWS issue. Error code 37633

[bojan]

I have 2010 R1200GS. It was runnig perfectly fine. Stopped for short break and when I tried to start it again EWS code popped up on the instrument cluster. I got new antenna ring and tried that fix with the spare key to no avail. I have run diagnistic via GS-911. It found an error under Instrumet Cluster. error code 37663 (Can bus communication error). The bike s usualy parked inside and contaCTS corrosion is unlikely the issue. No visible damage to any cables around ignition switch. Any ideas or suggestions? The bike is dead in the water and it will be very long tow to the nearest qualified shop.

[Ruan]

Hi Bojan

Can you please include a full autoscan of the bike? Download as a text file and paste the scan here.

From the fault you listed below, that's pointing towards a cluster controller rather than engine/EWS, so I suspect it's most likely a CAN issue rather than a ring antenna issue.

Kind regards
Ruan

[bojan]

Hey Ruan,

Thanks for getting back to me.This is full log for my GS-911 autoscan. Look at Cluster/KOMBI section. Fult code is there.

AutoScan : -
Firmware Version :  1.76 - 0.281
Data pack Version :  256
Serial Number :  GS1 011 815
Registration : Bojan Topic
Date : 2024-03-27 17:23:43
Bike Information : -
Odometer : 33202.0 km
Distance to next service : 1798.0 km
Service due date : 21-08-2019
Motorcycle Date : 03-03-1982
 
BMSKP2 : -
Controller Type : Engine Controller
Controller Name : BMSKP2
Controller : 0x6020
Part No. : 07727487
Hardware Index : 0xC6
Coding Index : 0x03
Manufacture Date (YY/MM/DD) : 2010-02-03
MCV : 0.6.2
FSV : 0.77.46
OSV : 2.3.1
Manufacturer : Bosch GmbH
Program status : 460I
Date release : YA10
VIN : WB1045005AZX07753
Model : R 1200 GS (K25) 2010
Battery voltage : 12.50 V
Odometer : 33202.0 km
Factory I-Level : K024-09-08-560
Actual I-Level : K024-09-08-560
Fault Codes : 0
No Faults found : 
 
 Vehicle Order :
   Date : 0809
   Series : K25_
   Type : 0450
   Paint : 0N15
   Upholstery : 0000
   EWords :
   Extras :
   122 : Direction indicator, Canada
   135 : Control, operating concept
   306 : Type label, Canada
   313 : License plate adaptor
   325 : Side reflector, yellow front, red rear
   381 : Operating instructions, English
   391 : Dealer List Overseas
   430 : Safety pack
   438 : Equipment pack, Canada 1
   499 : Comfort suspension/remote control
   519 : Heated handlebar grips
   530 : Tyre Pressure Control (RDC)
   539 : On-board computer
   589 : Hand protector
   630 : I-ABS generation 2
   650 : Automatic Stability Control (ASC)
   681 : Case holder left/right
   732 : National version Canada
   771 : Cross-spoke wheels
 
Integral ABS 2(CAN) : -
Controller Type : ABS Brakes
Controller Name : Integral ABS 2(CAN)
Controller : 0x6B00
Part No. : 07711978
Hardware Index : 0xC2
Coding Index : 0x00
Manufacture Date (YY/MM/DD) : 2010-03-12
Manufacturer : Continental Teves
MCV : 0.6.0
FSV : 2.2.0
OSV : 3.3.0
Free programming slots : 1
Serial Number : 6A3C0031C
Hardware No : 07682002
Hardware star No : 07711978
VIN : ZX07753
Fault Codes : 0
No Faults found : 
 
RDC : -
Controller Type : Tyre Pressure Monitor
Controller Name : RDC
Controller : 0x6510
Part No. : 07720236
Hardware Index : 0xC4
Coding Index : 0x04
Manufacture Date (YY/MM/DD) : 2010-03-05
MCV : 0.6.0
FSV : 2.0.0
OSV : 4.0.2
Manufacturer : Schrader
Front Sensor Number : 429512
Rear Sensor Number : 430130
Fault Codes : 0
No Faults found : 
 
KOMBI : -
Controller Type : Instrument Cluster
Controller Name : KOMBI
Controller : 0x6100
Part No. : 07725817
Hardware Index : 0x07
Coding Index : 0x07
Manufacturer : Siemens VDO Automotive
Manufacture Date (YY/MM/DD) : 2008-07-18
MCV : 0.6.0
FSV : 3.4.0
OSV : 3.3.10
Assembly No. : 07725817
Variant : K25 with ABS/ASC switch on one button
Factory I-Level : K024-09-08-560
Actual I-Level : K024-09-08-560
VIN : ZX07753
Odometer : 33202.0 km
Fault Codes : 1
 
Fault Code Value : 37663
Fault Code Description : CAN-bus timeout: Communication of backup vehicle mileage (BMSKP/KOMBI)
Currently present : NO
 
 Vehicle Order :
   Date : 0809
   Series : K25_
   Type : 0450
   Paint : 0N15
   Upholstery : 0000
   EWords :
   Extras :
   122 : Direction indicator, Canada
   135 : Control, operating concept
   306 : Type label, Canada
   313 : License plate adaptor
   325 : Side reflector, yellow front, red rear
   381 : Operating instructions, English
   391 : Dealer List Overseas
   430 : Safety pack
   438 : Equipment pack, Canada 1
   499 : Comfort suspension/remote control
   519 : Heated handlebar grips
   530 : Tyre Pressure Control (RDC)
   539 : On-board computer
   589 : Hand protector
   630 : I-ABS generation 2
   650 : Automatic Stability Control (ASC)
   681 : Case holder left/right
   732 : National version Canada
   771 : Cross-spoke wheels
 
ZFE-Basic : -
Controller Type : Vehicle Electronics
Controller Name : ZFE-Basic
Controller : 0x6A00
Part No. : 07708590
Hardware Index : 0xC8
Coding Index : 0x09
Manufacture Date (YY/MM/DD) : 2004-03-01
MCV : 0.6.0
FSV : 2.5.0
OSV : 3.3.0
Manufacturer : Loewe / Lear
VIN : ZX07753
Factory I-Level : K024-09-08-560
Actual I-Level : K024-09-08-560
Configuration : 
 : Speed sensor manufacturer is Bosch
 : Speed sensor type is DF11
 : ABS fitted
 : Heated grips
 : Outside temperature sensor
 : Brake light switch status over CAN
 : Rear bulb replacement
 : Lever type fuel sensor
 : Manual low beam off switch
 : Brake light type is LED
 : Rear light type is LED
 : Storage of temperature indication when engine hot
Fault Codes : 0
No Faults found : 
 
 Vehicle Order :
   Date : 0809
   Series : K25_
   Type : 0450
   Paint : 0N15
   Upholstery : 0000
   EWords :
   Extras :
   122 : Direction indicator, Canada
   135 : Control, operating concept
   306 : Type label, Canada
   313 : License plate adaptor
   325 : Side reflector, yellow front, red rear
   381 : Operating instructions, English
   391 : Dealer List Overseas
   430 : Safety pack
   438 : Equipment pack, Canada 1
   499 : Comfort suspension/remote control
   519 : Heated handlebar grips
   530 : Tyre Pressure Control (RDC)
   539 : On-board computer
   589 : Hand protector
   630 : I-ABS generation 2
   650 : Automatic Stability Control (ASC)
   681 : Case holder left/right
   732 : National version Canada
   771 : Cross-spoke wheels

[Ruan]

Hi Bojan

It's a bit vague at best, but below is the cause/description of that fault, looks like you've got a needle to search for in a haystack - I suspect there's going to be a chaffed wire somewhere causing the break.
https://imgur.com/a/M3Rd16c

Kind regards
Ruan

[Jughead]

Check the wiring harness just where it is cable tied to the frame below the upper steering yolk.  The inner copper wire breaks where the cable flexes.  You will have to open the harness up and check each of the 4 wires individually.   One of them is most likely broken inside the plastic covering.