Author Topic: How do I check the list of Ezcans registered to me?  (Read 3809 times)

P248

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How do I check the list of Ezcans registered to me?
« on: April 12, 2023, 06:12:06 PM »
The title says it all really.

How do I check that an Ezcan unit is correctly registered against my name/email address? I have owned 2 x Gen II devices for about 2 years or perhaps longer, and 1 x Gen I device for more than 3 years. Throughout that time I’ve been able to keep each unit up to date using the Accessory Manager software. I’d assumed that meant that each device was registered. However, I’d like to see my “account” to confirm that the devices are correctly registered to me, but I don’t know where to look.

Ruan

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Re: How do I check the list of Ezcans registered to me?
« Reply #1 on: April 24, 2023, 12:30:00 PM »
Hi P248

Unfortunately that isn't available to our clients, you are welcome to send through a support request to query which units we have on record for your email to support@hexezcan.com

As you mentioned, yes, if you are able to open the software, that means you're device(s) is registered.

Kind regards
Ruan