Author Topic: Problems connecting to 2018 S1000rr  (Read 170 times)

slipps35

  • Newbie
  • *
  • Posts: 5
  • Karma: +0/-0
Problems connecting to 2018 S1000rr
« on: July 30, 2022, 05:11:10 PM »
I have a 2018 S1000rr race bike, with full RCK unlocked ECU etc. The bike connected ok to a RCK3 calibration tool at the track - but it won't connect to the GS-911 I recently purchased. It was also previously connected ok to a GS-911 previously. It seems to be working ok, I've checked the connections, but the program just won't find the bike. Any suggestions on where to start are appreciated.
« Last Edit: July 30, 2022, 05:25:36 PM by slipps35 »

e7navy1999

  • Jr. Member
  • **
  • Posts: 54
  • Karma: +1/-0
Re: Problems connecting to 2018 S1000rr
« Reply #1 on: July 31, 2022, 05:03:49 PM »
I had to delete the GS911 app on my Win10 laptop and load a fresh copy from their website.  everything worked fine after the fresh load

slipps35

  • Newbie
  • *
  • Posts: 5
  • Karma: +0/-0
Re: Problems connecting to 2018 S1000rr
« Reply #2 on: July 31, 2022, 05:05:22 PM »
Thanks, I'm also running Windows 10. I uninstalled the latest version of the software and installed the older version - will try again tomorrow as I don't have the bike at home. Failing that, I'll uninstall/reinstall again.

e7navy1999

  • Jr. Member
  • **
  • Posts: 54
  • Karma: +1/-0
Re: Problems connecting to 2018 S1000rr
« Reply #3 on: July 31, 2022, 05:10:28 PM »
The new firmware update actually runs smooth once you can get it to work.  i like it better than the November version

slipps35

  • Newbie
  • *
  • Posts: 5
  • Karma: +0/-0
Re: Problems connecting to 2018 S1000rr
« Reply #4 on: July 31, 2022, 05:13:38 PM »
So you downloaded the utility from here? https://www.hexcode.co.za/products/gs-911/downloads

e7navy1999

  • Jr. Member
  • **
  • Posts: 54
  • Karma: +1/-0
Re: Problems connecting to 2018 S1000rr
« Reply #5 on: July 31, 2022, 05:20:28 PM »
yes. but I had to completely uninstall the older version otherwise i could not get the new version to work.  it would work but not very well.  It would not auto scan and i could not erase any old fault codes

slipps35

  • Newbie
  • *
  • Posts: 5
  • Karma: +0/-0
Re: Problems connecting to 2018 S1000rr
« Reply #6 on: July 31, 2022, 05:44:27 PM »
Thanks. I'll try. This was my first ever time trying the GS-911, so it was a fresh install. But I'll try again

slipps35

  • Newbie
  • *
  • Posts: 5
  • Karma: +0/-0
Re: Problems connecting to 2018 S1000rr
« Reply #7 on: August 01, 2022, 11:14:18 AM »
So, uninstalled and reinstalled an older version - didn't work. Uninstalled that, then reinstalled new version - again, wouldn't connect. Since the bike was previously connected to a GS-911 and it was ok, perhaps it is a faulty GS911? Because now I'm running out of options

schuppi

  • Sr. Member
  • ****
  • Posts: 483
  • Karma: +20/-0
Re: Problems connecting to 2018 S1000rr
« Reply #8 on: August 03, 2022, 12:09:15 AM »
Hi
I would try the GS911 on another BMW.
If it works there, the fault is to be found in your S1000RR.
Schönen Tag
Wolfgang
                                       talk less, drive more