General Category > R1150 models

Problem BMW r1150gsa and GS911

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Adventurechas:
I tried to conect my new GS-911wifi to my old r1150gsa, but there is no comunication, i get an error message, using a wifi method, direct cable method, i did get to conect and read fault codes no the ABS computer, but was a one time thing, after that only error messages. Any ideas?

WayneC:
More information re the GS911 WiFi & your PC etc would be needed to assist

1/ Did yo register the GS911 ?
2/ Did you Update the GS911 firmware when you first connected it, I see you configured it into your WiFi network
3/ Did you download & Install the WiFi utilities along with the PC Application ? , if so which versions
4/ What is the PC, Win 7 or Win 10

Adventurechas:
1. Yes, i did register
2. Yes, i did the update
3. Mmmm i only installed the aplication. I also tried no my iPad, same error message.
4. Windows 7.

WayneC:

--- Quote from: Adventurechas on June 26, 2020, 04:37:55 AM ---1. Yes, i did register
2. Yes, i did the update
3. Mmmm i only installed the aplication. I also tried no my iPad, same error message.
4. Windows 7.

--- End quote ---

OK, you have done all the right things so I would suggest lodging a support ticket with Hexcode https://www.hexcode.co.za/contact-us-1

Re the WiFi Utility, it has some nice network tests in it so is useful, in addition logging into your WiFi router & setting it so it always allocates the same IP No to the GS911 is handy so you can bookmark it in browser

Adventurechas:
Ok, thanks, i’ll do that.

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