Author Topic: Unable to Install Firmware Update  (Read 923 times)

bmwmc

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Unable to Install Firmware Update
« on: December 09, 2019, 06:27:16 PM »
I keep getting the error message "Time out while receiving data".  Windows 10. Fast internet access.  It's a new computer, onto which I installed GS911 software last night without issue.  It's the red, WiFi version.
« Last Edit: December 09, 2019, 06:30:51 PM by bmwmc »

schuppi

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Re: Unable to Install Firmware Update
« Reply #1 on: December 09, 2019, 11:08:07 PM »
Hello,

also downloaded the current version of the GS wifi utility and followed the instructions?
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bmwmc

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Re: Unable to Install Firmware Update
« Reply #2 on: December 10, 2019, 02:24:48 AM »
Yes. New computer, so I had to install the software. I reset the service reminder on my GS, so it's working. In hindsight, I was scrolling through the software and saw the Update Firmware option. This is where I got the error.