Looking at our logs it seems you have entered your email address incorrectly during the registration process. Where you have a "rm" in your email, I only see a "m" in the registration request.
On our websites contact us form, you can see our office phone number (
https://www.hexcode.co.za/contact-us-1), however our office hours are Monday to Friday, 08h30 - 17h00 CAT, which is why you might not have received responses to your emails during the weekend.
Regarding the need for registration, this is needed mainly for warranty purposes.
I'd suggest to retry the registration process, ensuring the email address is correct. If you have further issues, you're welcome to contact our support team at the mail address in the link provided.