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Author Topic: HEX Team rocks!!  (Read 17704 times)

Jughead

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HEX Team rocks!!
« on: August 03, 2018, 08:02:29 AM »
So my GS911 picked up a little technical problem.  one request to Peet, and the next morning a new unit arrives at my door!
Many thanks and much appreciated.

Stephan, Peet, Zoöl, Mornay, Liz, you guyz are the best!  If I missed anyone, please pass on my appreciation and thanks.

Seriously, not many manufacturers have this level of after-sales service.

PS.  Broken unit is on it's way back to you.
« Last Edit: August 03, 2018, 08:04:54 AM by Jughead »
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Mornay

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Re: HEX Team rocks!!
« Reply #1 on: August 03, 2018, 03:08:04 PM »
Jughead, its an absolute pleasure! As long as your old unit broke from seeing too much usage, we're happy to assist.

Cheers,
Mornay
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WayneC

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Re: HEX Team rocks!!
« Reply #2 on: August 04, 2018, 02:32:14 AM »
Quote from: Jughead on August 03, 2018, 08:02:29 AM
So my GS911 picked up a little technical problem.  one request to Peet, and the next morning a new unit arrives at my door!
Many thanks and much appreciated.

Stephan, Peet, Zoöl, Mornay, Liz, you guyz are the best!  If I missed anyone, please pass on my appreciation and thanks.

Seriously, not many manufacturers have this level of after-sales service.


+1 Jughead, and all done with a smile and a sense of humour, I rarely see customer service to the standard of Hexcode over this side of the world
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