« previous next »
Pages: [1]

Author Topic: Set up error  (Read 12324 times)

Chris Mc

  • Newbie
  • *
  • Posts: 3
  • Karma: +0/-0
Set up error
« on: January 09, 2018, 09:53:08 PM »
Hi going through the set up process on my laptop having opened and followed the instructions of the Download Utility I plug in the GS911 and I get the message:
 
Failed to Communicate with GS 911 Interface
Please check that the Interace and the USB cable is connected 
Time out while reading response (1)

Any Ideas


 
Logged

Jughead

  • Beta testers
  • Hero Member
  • *
  • Posts: 769
  • Karma: +51/-3
    • Dual Sport Motorcycle Clinic
Re: Set up error
« Reply #1 on: January 15, 2018, 07:53:11 AM »
Do you have the GS911 connected to the USB interface?
Logged

panason1c

  • Newbie
  • *
  • Posts: 20
  • Karma: +1/-0
Re: Set up error
« Reply #2 on: January 19, 2018, 02:00:36 PM »
Quote from: Chris Mc on January 09, 2018, 09:53:08 PM
Hi going through the set up process on my laptop having opened and followed the instructions of the Download Utility I plug in the GS911 and I get the message:
 
Failed to Communicate with GS 911 Interface
Please check that the Interace and the USB cable is connected 
Time out while reading response (1)

Any Ideas


 

Using Windows 10 will give the same problem
Logged

Chris Mc

  • Newbie
  • *
  • Posts: 3
  • Karma: +0/-0
Re: Set up error
« Reply #3 on: January 19, 2018, 06:19:10 PM »
How come software states it works with versions XP to 10

Sent from my SM-A720F using Tapatalk

Logged

GS Jim

  • Full Member
  • ***
  • Posts: 243
  • Karma: +10/-0
Re: Set up error
« Reply #4 on: January 19, 2018, 10:57:05 PM »
I have a XP, Win 7 and Win 10 laptop and all work. What is your OS?
Logged
Pages: [1]
« previous next »