I received my new unit today, was all excited to open it. I plugged it into my laptop and drivers installed quickly without any problem.
Went to the official hex site and downloaded the utility + the program
Registered my unit properly, Configured WIFI. All worked until then
But i got an error during the firmware updating, (Cannot open file 3) prompted and closed the update. Getting the same problem everytime i try again.
And when i try to open the browser or program with my android phone im getting the INDEX error saying to contact tech support.
Confused