General Category > How do I...
operation issues
TRJeff:
the power led flashes green 7 times rapidly then goes to red/green rapidly, the other 2 led do not light at any time.
WayneC:
While I dont think it will be different why not plug the GS911 into the bike and confirm the same LED indications
marchyman:
Power LED blinking GREEN at a 5 Hz rate indicates the device is booting. If you are seeing 7 blinks my guess is that it is trying to boot for about 1.4 seconds, then... A RED power LED indications a hardware or boot failure. I've not seen any documentation that talks about an alternating red/green power LED. My guess (I'm doing a lot of that here) is that you've got a hardware or firmware issue. Possibly the attempt to load new firmware failed. It cab be a longish process (10-15 minutes). I can imagine that a glitch or loss of power at the wrong time could cause issues.
I think you need to handle this through either Hexcode or their US distributor.
TRJeff:
When plugged into bike exactly the same, Tried a diffrent computer also and exactly the same
Peet Badenhorst:
Thanks Guys.
Yes, we were indeed closed for easter and the other half of the team are on international flights at the moment! ;-)
TRJeff has logged a support ticket with us and well help him from here.
Regards
Peet
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