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operation issues

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TRJeff:
I started with the GS911wifi V1410.4. was connected using USB cable, wifi launcher saw my device, clicked on check for updates, started an update (sorry I don't remember what) then everything stopped.

TRJeff:
To anyone reading this thread please realize I do appreciate the effort Wayne is putting into this issue. Trying to resolve an issue like this using a forum post is at best difficult as he cannot see or operate my unit. I am sure we will get this unit functioning properly soon.
Thank you Wayne for staying with  this  issue and not calling me inept.  ;D

WayneC:
Being able to understand what the person on the other end is the key, so precise answers are the way to do it

You would be surprised what can be achieved on a forum or even email, a mate and I talked an owner of a 650GS through a complete wiring harness swap and addition of ABS complete with the ABS being from a Dakar

I suspect you are the only one I have heard of who has had a genuine failure, the timing of Easter has added to the problems and delays in resolution.

Me ?, I have been working from remote and with people from different parts of the world since the 70's so it all seems normal to me but  I do appreciate your complement. I am stuck at home on Dr's orders at the moment so hey it gave me something to do  ;D

TRJeff:
would deleting everything and starting fresh worth a try?

WayneC:
Regrettably I dont think so, when you power up the unit from USB or the bike, the Power LED over at one end by itself should just flash green, if there are no networks configured then the LED at the other end should go solid green, if there is a network configured and that was the last connection made then the middle LED should flash until it establishes the infrastructure connection, if the network is missing or wont allow connection then it will go red

What you are telling me is the first LED or power LED is going red and that would indicate the unit is not booting correctly, it could occur if there was a fault/corrupt firmware

One way I can think of firmware corruption happening is if it was told to update and the update file was received from the web but the unit was depowered part way through the actual install of the firmware. It is unlikely but would be possible

The update process is to download the file, decompress it then install it, there are actually 4 progress bars in the update system when you do it from the web interface, there have been improvements in how well it indicates progress over the last 6 months

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