General Category > GS-911 Wifi
INstall woes on Win10 laptop
JayElDee:
So, I went back to the XP machine, plugged in the device, it boots up, lights appropriate, and it's not recognized by the XP machine.
The windows re-install finally finished (about 8 hours or so). Tried the install again with the exact same results.
I looked all over the hexcode website searching for the firmware update...can't find it. Looked at the website on my mac, still can't find the firmware update or even how to update.
Connected it to a mac laptop, ran the gs-911 program, and it runs (fine?).
Tried it on my android phone, and it seems to be running fine there too.
In the past the Mac version and the android versions had limited fuctionailty, Has that now changed? It appears so, but still I'd like the latest firmware
Still I have no clue what firmware I am running, or how to check or update it.
I may just ditch the windows version and just use on other devices, if there is no functionality advantage to it.
Thanks again
WayneC:
The firmware update menu is in the web browser menu, it is in "Setup/Update"
From one of your earlier posts on 8/11/2016 you can see the firmware version in your GS911
GS-911 version: 1609.1 Datapack version: 6.1
Serial Number: GS1 003 650
Firmware version: 0.246-0.137 Datapack version: 0.124
To see the version you have in the GS911 now go to "About" in the web browser menu, current version is
Firmware Version 1.58 - 0.202, Base System Version 0.27 - 0.13 - 1, Datapack Version 176
The advantage of the Windows App is you have full maintenance functionality in the App without needing cloud access plus on Win7 or later there is the WiFi utility which also has update capability, you can run a Windows Virtual Machine on the MAC using Parallels software
I have not looked at it but there is also the MAC WiFi utility which I assume also has firmware update capability in it
There has been a lot of work in improving the firmware & web browser interface of the GS911 WiFi in the last 12 months
JayElDee:
Thanks, Wayne, appreciate your patience on this
you said, "The firmware update menu is in the web browser menu, it is in "Setup/Update"
I'm puzzled by this.
So, if I have Chrome or Firefox as my web browser... do I go to the hexcode website to find this? Where in the web browser menu is that located? Does the GS-911 need to be plugged in to get this info, because that is a problem in that although it appears to boot normally, the computer doesn't see it.
And, TBC, you're saying that the windows interface still has more functionality than MAC or Android?
I remember that the website used to have a spreadsheet page showing what functions were ava with each interface, but I could not find it this time, I looked.
Thanks again.
John
WayneC:
John
It sounds like you are only using the GS911 via USB connection to PC or the MAC & that you cont have it configured to connect into your hime WiFi network, is that the case ?, my earlier post assumed you were accessing the GS911 using the web browser interface over WiFi network
JayElDee:
With the XP machine I was physically connecting via usb. That is what I was trying to accomplish with the Win10 machine.
I think once I connected via the web browser, but that is not the usual way I do it.
When I used the wifi downloader exe, it went to the connect via wifi screen. I entered in the home network, I think???it connected, but the screen said I was connected via usb even when the cable was not connected.
I know...confusing.
TBC, I'm happy to connect via USB as I have for the past few years
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