Author Topic: Mobile logs - cannot link to account  (Read 457 times)

mart360

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Mobile logs - cannot link to account
« on: June 07, 2017, 10:03:43 PM »
First post  - and in with an odd one?

Been having some general probs with my R1200gs

So i used the datalogging option on my mobile.

Logs recorded, and then upploaded to ???  who knows   

All i get is the message

Your logs can be viewed at  www.hexcode.co.za/apps/dataviewer    which redirects to https://www.hexlogbook.com/logbook/

once logged you get an empty page --  no logs ??

did some digging and you find this link.. https://www.hexlogbook.com/logbook/instructions.html

which supposedly shows how to link your account and logs 

except...

The instructions bear no resemblance to what you see when you install the Gs911 (windows)

No associate interface to logbook account  option is anywhere... 

looked in the about option as well ,  again no option to link to logbook?

Any ideas on how to do this? seems pretty pointless to offer the option if you cant access the data

Mart

Mornay

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Re: Mobile logs - cannot link to account
« Reply #1 on: June 08, 2017, 08:30:09 AM »
The Logbook functionality is technically still in Beta, and not accessible to the general public... If you are interested in becoming a Beta tester for the Logbook functionality, you are more than welcome to send us an email at support@hexcode.co.za so that we may start the process.

Jughead

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Re: Mobile logs - cannot link to account
« Reply #2 on: June 13, 2017, 07:11:10 AM »
The Logbook functionality is technically still in Beta, and not accessible to the general public... If you are interested in becoming a Beta tester for the Logbook functionality, you are more than welcome to send us an email at support@hexcode.co.za so that we may start the process.

Hi Mornay

I see the Logbook functionality is not updating at present.  Last upload (I use the GS911 Daily) was on May 29, 2017.

Mornay

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Re: Mobile logs - cannot link to account
« Reply #3 on: June 14, 2017, 04:45:18 PM »
Hi Jughead,

Would you mind confirming if its still an issue?

Jughead

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Re: Mobile logs - cannot link to account
« Reply #4 on: June 15, 2017, 02:43:07 PM »
Thanks Mornay

All good now!  ;D

I notice a new feature on the list of bikes where certain service entry icons are red/pink.  Can you tell us more about it and what it denotes?
« Last Edit: June 15, 2017, 05:20:21 PM by Jughead »

Mornay

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Re: Mobile logs - cannot link to account
« Reply #5 on: June 19, 2017, 11:04:30 AM »
Hi Jughead,

Glad to be of assistance. The red/pink wrench icon means that there is/was a service reminder present on the bike.

Jughead

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Re: Mobile logs - cannot link to account
« Reply #6 on: June 19, 2017, 02:39:50 PM »
Hi Jughead,

Glad to be of assistance. The red/pink wrench icon means that there is/was a service reminder present on the bike.

Thanks Mornay!