Author Topic: New GS-911 Mobile App Unable to Select Series and/or Autoscan  (Read 732 times)

rbmwbosch

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New GS-911 Mobile App Unable to Select Series and/or Autoscan
« on: February 25, 2017, 10:46:53 PM »
Hello Everyone.  I just purchased the GS-911 Wifi to use with my 08' R1200RT.  Got it and registered the unit and set it up on the network.  I've connected to it using the Mac utility and all is good.  I'm trying to use the mobile app on my iPhone6 Plus and it runs, finds, and connects to the 911 but the Series and Autoscan features are unavailable.  They are greyed out.  Anyone seen this before ?

atygert

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Re: New GS-911 Mobile App Unable to Select Series and/or Autoscan
« Reply #1 on: March 17, 2017, 05:49:39 AM »
Are you sure you're in WiFi mode and not D2D? 

rbmwbosch

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Re: New GS-911 Mobile App Unable to Select Series and/or Autoscan
« Reply #2 on: March 17, 2017, 12:53:28 PM »
Thanks for the response atygert.  I figured it out.  I guess when I registered the product it hadn't gone through yet.  I waited awhile and tried again and all the functions and features were there. 

mjonesjr8

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Re: New GS-911 Mobile App Unable to Select Series and/or Autoscan
« Reply #3 on: May 06, 2017, 10:51:45 PM »
i have the same problem, i hope this will work for me too after I wait awhile