Hey Ruan (or others), what could be the issue with the PC version of the GS911 on Windows 11 Home? I was able to download and install the wi-fi version perfectly, and the tool works fine, since I was able to update the device, and then run a full scan, and reset the service reminder until Dec 2025. However, I couldn't install the PC version. My computer is a Lenovo, and I use Firefox. Tried everything, from disabling all firewall and virus/threat settings, to minimizing the level of security on internet options, and nothing worked. Even tried with Chrome, and uninstalling the wi-fi program (in case the PC had to be installed first), and same identical error that 'not connected to the internet', when it obviously is. I attached the error info I got, in case it helps. What makes no sense is I had no issues with the wi-fi version, and it went thru the same identical dialog windows, and without disabling anything, so what the heck could it be? Obviously something corrupted on that file, no? Oh, and I also tried the newer xxx.3 PC version, as well as the older xxx.2, and same crap. Hopefully somebody can help here. Will wait for help, and start a new thread if no replies. Thanks guys.
EDIT: Couldn't upload the .log file the system threw, but the other 2 should suffice. I could provide it via PM or email if needed. There's a '401 unauthorized' that should provide a clue what's going on with that file. Thank you.
