I got this answer from the Hex company:
Hi Christian,
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| Pairing of aftermarket control units to to the bike is currently something the GS-911 cannot do, and we most likely will not support this in future software updates. We normally recommend customers to contact their local BMW service center, like you did.
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| Also note that the service functionality our website is referring to is only to change settings on the alarm controller after it is already paired to the bike, such as changing the sensitivity of the alarm, or the time the alarm sounds when it is activated, etc.
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| Regards,
| Mornay