Recent Posts

71

GS-911 / R1300GS GS911 Compatibility

« Last post by Nedmoto on October 03, 2024, 04:50:36 AM »

I know the GS911 is not fully functional with the R1300GS due to the new programming BMW installed on the newer models.  I emailed Hexcan and got back and seemingly an underwhelming answer. The issue is I removed the stock fog lamps and added a Hexcan to power a pair of Denali S4's.  So now with the open circuit on the stock fog lamps I get a fault, the GS911 recognizes the fault but is unable to clear it.   Any ideas?

72

Technical / Re: GS 911 Pro issue

« Last post by GSBMW on October 01, 2024, 04:05:33 PM »

Issue fixed with a firmware update, thanks 

73

Technical / Re: GS 911 Pro issue

« Last post by GSBMW on October 01, 2024, 12:55:45 PM »

Hi Ruan,

I've sent through the device the logs and the serial number as asked by mail.

Thank you for your help.

Christian

74

Technical / Re: GS 911 Pro issue

« Last post by Ruan on October 01, 2024, 11:17:07 AM »

Hi GSBMW

Thanks for the details, can you please send through your device debug logs for us to review:
https://www.hexgs911.com/faq/how-do-i-send-my-debug-log-files/

You can also log a ticket with some images of what you're seeing when opening the GS-911 software again.

On occasion, we've found that the server fails to authenticate the subscription, the easiest way to rectify this would be to check for updates from the setup menu, then navigate back to Device Actionvations to authenticate your subscription. Once that's completed, the ProUnlimited subscription should reflect correctly.

Kind regards
Ruan

75

General Discussion / Re: "NO CODING" SPEEDOMETER ERROR

« Last post by Ruan on October 01, 2024, 11:10:46 AM »

They'll need to have that done by the dealership unfortunately.

Kind regards
Ruan

76

How do I... / Re: Resetting Adaptation Values DME

« Last post by Andre J Champagne on October 01, 2024, 12:04:07 AM »

I am going to take it into the BMW dealer to see what's going on.
Thanks

77

General Discussion / Re: "NO CODING" SPEEDOMETER ERROR

« Last post by s1000rradmin on September 30, 2024, 06:05:38 PM »

This is not for my own motorcycle, customer doesn’t mind to log the higher mileage of the ECU or cluster unit as he just wants to solve this issue after buying this bike without checking from previous owner.

78

Technical / GS 911 Pro issue

« Last post by GSBMW on September 30, 2024, 05:44:11 PM »

Hello,

Made an update and had an error message after. Can't use GS 911 Pro anymore.

The message was GS 911 Diagnostics stop working.

Here is what appeared on the screen.

APPCRASH
GS-911.exe
2406.5.0.0
6673ce5d
StackHash_bQ81      or _b081
6.3.9600.18185
5683.eff4
cQQQQ374            or c0000374
PCH_CD_FROM_ntdll+0x0003C9EC
6.3.9600.0.0.0.256.48
1036
b081
b0811732a0f5daabad251e42a16d4088c
5d23
5d233414fc03c6e21a79fe0932879714

Thank you for your quick help, the customer for who I updated my GS 911 Pro is coming tomorrow 

79

How do I... / Re: Resetting Adaptation Values DME

« Last post by Ruan on September 30, 2024, 02:04:07 PM »

Hi Andre

Thank you for the details provided. Can you please perform an autoscan and download it as a text file, then paste the autoscan results (copy the full text in the text file) here for us to review the applicable fault codes.

Kind regards
Ruan

80

General Discussion / Re: "NO CODING" SPEEDOMETER ERROR

« Last post by Ruan on September 30, 2024, 02:01:12 PM »

Any other methods like example to set higher mileage of cluster unit or ECU via ISTA

I have tried to no avail, any other methods?

Hi S1000RRadmin

The only way to restore the coding is to run the service function again and use the coding that was backed up prior to performing the service function, to restore the coding.

Have you attempted this more than once? Any errors being received?

Kind regards
Ruan

Hi S1000RRadmin

Unfortunately, no. With the ability to adjust mileage on a cluster comes an unopened can of worms which we don't feel will align with our values.

Kind regards and safe travels
Ruan