I downloaded v2611.1 and now have an issue with the Calibrations programming.
No matter which one I set, the progress bar gets stuck at 10%. For example I selected, "Reset Throttle Valve". You are directed to Turn Off the Ignition and then the status bar counts down from 100% and stops at 10%. I've waited up to 30 minutes.
Then when you turn on the ignition, you have a fault code that you cannot clear.
More info on your bike model would be needed to assist, you should also lodge a support ticket
https://www.hexgs911.com/contact-us/