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GS-911 and ezCAN User Forum

General Category => GS-911 => GS-911 Wifi => Topic started by: mjonesjr8 on May 07, 2017, 10:07:54 PM

Title: New user Unable to Select Series and/or Autoscan
Post by: mjonesjr8 on May 07, 2017, 10:07:54 PM
Everything looks connected but, even after 24hrs I still can not select series or autoscan. I saw another post where someone else had the issue and just had to wait a bit, but, i've waited a full day.
Title: Re: New user Unable to Select Series and/or Autoscan
Post by: Mornay on May 08, 2017, 11:29:47 AM
What is the issue you are facing? Is there an error message when you try to connect to your bike?
Title: Re: New user Unable to Select Series and/or Autoscan
Post by: mjonesjr8 on May 08, 2017, 01:08:44 PM
Every time I select a function its disconnects ERROR: couldn't get data for functions.json this happens if I use my laptop or iphone 7s plus
Title: Re: New user Unable to Select Series and/or Autoscan
Post by: Mornay on May 08, 2017, 01:18:08 PM
I suggest you to send an email to our helpdesk dept with your GS-911 serial number and bike model. We can then take it further.
Title: Re: New user Unable to Select Series and/or Autoscan
Post by: mjonesjr8 on May 08, 2017, 01:30:51 PM
Okay, will do.
Title: Re: New user Unable to Select Series and/or Autoscan
Post by: a31burgervan on May 09, 2017, 03:30:23 PM
Do you have the unit and
Your pc / iPad on the same wifi address ?


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