GS-911 and ezCAN User Forum

General Category => General Discussion => Topic started by: R12_GSA_Ryder on November 12, 2020, 09:53:19 PM

Title: updating firmware stuck on step 1 of 4
Post by: R12_GSA_Ryder on November 12, 2020, 09:53:19 PM

I have a GS-911 Wifi and am trying to update to latest (11/20) firmware. I'm using the mac utility connected via USB,  It seems to stuck at "upgrade step 1 of 4."  The one light on my gs-911 is blinking green but nothing seems to happening.  This has gone on for the last 45 minutes.

Do I disconnect and retry?

Title: Re: updating firmware stuck on step 1 of 4
Post by: German Larrain (Chile) on November 12, 2020, 11:58:59 PM

Exactly the same happen to me, mi case in Windows.
The instalation didn’t go through. It temporary shows, a message, and stuck at 1 of 4 updates.

Title: Re: updating firmware stuck on step 1 of 4
Post by: WayneC on November 13, 2020, 03:16:16 AM

Please report the issue to Hexcode support desk  https://www.hexcode.co.za/contact-us-1