GS-911 and ezCAN User Forum

General Category => General Discussion => Topic started by: Paul Hoffmann on November 27, 2018, 02:22:21 AM

Title: New GS911
Post by: Paul Hoffmann on November 27, 2018, 02:22:21 AM

I have a GS911 USB version which I have used on my 2012 R1200GS.
I am in the process of buying a 2017 F700GS which I understand needs the new USB generation 2.
Do I have to delete the present version of  software running on my PC and do a completely new install and set up with the new GS911?
I hope someone can assist or do I need to raise a ticket with the help desk?
TIA
Paul

Title: Re: New GS911
Post by: Mornay on November 27, 2018, 09:57:30 AM

No need to remove any software, the device will work as-is, provided the software you're using is up to date and you register it using the GS-911 Downloader tool: https://www.hexcode.co.za/products/gs-911/downloads

You can either get the Gen 2 USB, or the GS-911wifi OBD-II. Both will work on your bike.

Title: Re: New GS911
Post by: Paul Hoffmann on November 27, 2018, 10:44:56 AM

Thank you.

Title: Re: New GS911
Post by: Paul Hoffmann on November 28, 2018, 10:03:05 PM

If I sell a GS911 do I need to deregister it?
Does the new owner just need to serial number on the unit to register it?

Title: Re: New GS911
Post by: Mornay on November 29, 2018, 08:24:00 AM

No need to unregister, the new owner can change the registration details: https://www.hexcode.co.za/products/gs-911/support/faq/how-do-i-update-my-registration-details

Title: Re: New GS911
Post by: Paul Hoffmann on November 30, 2018, 05:00:14 PM

Thanks for the help!
As the new GS911 seems to be getting more detailed is there any help in the form of a manual?
I have seen the original one and that has not changed since I started using the 911 almost 5 years ago!