Recent Posts

11

How do I... / Re: License cannot be validated

« Last post by Ruan on May 10, 2024, 09:05:47 AM »

Thank you for your reply Schuppi but which feature are you referring to.

Hi Tidza

I can't see a notification of a license corruption on your GS-911 serial number, and you're on the latest version so everything should be up and running. Can you please send through your debug logs to our helpdesk on support@hexgs911.com:
https://www.hexgs911.com/faq/how-do-i-send-my-debug-log-files/


Kind regards
Ruan

12

General Discussion / Re: "NO CODING" SPEEDOMETER ERROR

« Last post by Ruan on May 10, 2024, 08:58:35 AM »

I have tried to no avail, any other methods?

Hi S1000RRadmin

The only way to restore the coding is to run the service function again and use the coding that was backed up prior to performing the service function, to restore the coding.

Have you attempted this more than once? Any errors being received?

Kind regards
Ruan

13

General Discussion / Re: No info displayed in TFT, '21 R1250GS, speed, tach and time are displayed

« Last post by Ruan on May 10, 2024, 08:56:58 AM »

I have somehow shut off all the normally diplayed info. Only have speed, tach, time. Fuel remaining and odometer are visible too but DO NOT REGISTER ANY CHANGE, i.e., miles do not advance, fuel gauge doesn't show fuel level decrease. Cruise control works but indicator light isn't visible. Gear indicator not visible. Speed zone information not visible. Unable to turn on heated grips or seats. Unable to change riding modes and mode status not visible. Also: no information or screens available in My Vehicle submenu. Only information there is a vehicle alarm warning but I don't have one installed. No trip meter submenu, no TPMS status submenu, no Service information submenu. Any help, information or suggestions welcome. Thanks in advance.
Should have mentioned this first, sorry:  I used the GS-911 to try to change the startup graphic, different speedo and tach display etc. It didn't work out that way. Thought I would be able to change it back but the backup file that was created was corrupted so it's unuseable.

Hi Rikster

Thank you for the details provided. It sounds like the coding went corrupt on your bike's cluster when attempting the coding. Can you please send us a full autoscan on support@hexgs911.com? We will be able to get you up and running, but will need to comb through the autoscan and debug logs if they are available.
https://www.hexgs911.com/faq/how-do-i-send-my-debug-log-files/

Kind regards
Ruan

14

GS-911 Wifi / Re: Servo Motor - Clearing Code Problem

« Last post by WayneC on May 10, 2024, 02:28:36 AM »

The fault code reappearing indicates the fault is still present, I am not too familiar with your model however I recall there is a calibration capability in service functions so take a look there run the routine & the fault should be resolved

15

Introduce yourself... / Re: Newbie from Seattle

« Last post by WayneC on May 10, 2024, 02:23:51 AM »

Welcome to the forum, your purchase of the GS911 will prove a good investment

16

Introduce yourself... / Newbie from Seattle

« Last post by Twempie on May 09, 2024, 07:31:56 PM »

From the Pacific Northwest of USA. 2016 R1200RT - Cheers everyone.

17

GS-911 Wifi / Servo Motor - Clearing Code Problem

« Last post by Twempie on May 09, 2024, 07:28:00 PM »

Hi, I'm new to the forum and this is my first post.

I've searched for an answer to my question but couldn't find an answer. My bike is a 2016 R1200RTW.

I recently purchased a GS-911 Wi-Fi (it was time), hooked it up, and it gave me this error code:
Fault Code Value: 0x21FA21
Fault Code: Exhaust flap servomotor,
Description: adjustment error

So, I pulled the silencer, and found the servo flap in the exhaust to be stiff. I lubed/loosened it with copper no-sieze, tested functionality by starting the engine and blipping the throttle (flap was moving as it should). Reassembled everything, ran the GS-911 again. I was able to clear the error code.

So I did a "rescan" and the error code reappeared.
I successfully cleared the code again
Another "rescan" made the error code reappear.
And so on, and so on...

I can clear the code, but a rescan brings it back, and then I can clear the code again... so what am I missing here, and is this normal?

Thanks in advance

18

Engine related issues / Re: Distance to valve check ... 406184 miles? Corrupt data?

« Last post by JRWooden on May 09, 2024, 05:54:58 PM »

PS:  I tried using the "GS-911 LEGACY VERSION CODE:  V2107.1 to see if the value there was correct...

While  V2107.1  DID work with my red-WiFi GS-911 last year .. .
It now throws an error and states it will only work in conjunction with the older yellow-colored units...

19

General Discussion / Re: No info displayed in TFT, '21 R1250GS, speed, tach and time are displayed

« Last post by dallasflynn on May 09, 2024, 12:20:44 PM »

I have somehow shut off all the normally diplayed info. Only have speed, tach, time. Fuel remaining and odometer are visible too but DO NOT REGISTER ANY CHANGE, i.e., miles do not advance, fuel gauge doesn't show fuel level decrease. Cruise control works but indicator light isn't visible. Gear indicator not visible. Speed zone information not visible. Unable to turn on heated grips or seats. Unable to change riding modes and mode status not visible. Also: no information or screens available in My Vehicle submenu. Only information there is a vehicle alarm warning but I don't have one installed. No trip meter submenu, no TPMS status submenu, no Service information submenu. Any help, information or suggestions welcome. Thanks in advance. shell shockers online

This is very interesting information!

20

How do I... / Re: License cannot be validated

« Last post by Tidza on May 09, 2024, 10:01:13 AM »

Thank you for your reply Schuppi but which feature are you referring to.