GS-911 and ezCAN User Forum

General Category => General Discussion => How do I... => Topic started by: Redtop on April 14, 2018, 12:24:02 PM

Title: Gs911
Post by: Redtop on April 14, 2018, 12:24:02 PM
Hi all , I tried to update my GS-911wifi but it failed, now it won’t even connect to my laptop via usb, all I get is 3 beeps then stop then 3 beeps and so on please help
Title: Re: Gs911
Post by: WayneC on April 15, 2018, 03:10:12 AM
It sounds like the update failed to complete properly, you will need to lodge a support ticket with Hexcode, I would also suggest contacting the local GS911 Dealer where you purchased it, it may require replacement.

In the other thread you mentioned it says "unable to open folder 3" how can it say that if it wont connect ?, which interface are you using when you get that message ?
Title: Re: Gs911
Post by: Redtop on April 15, 2018, 09:00:10 AM
It sometimes connects then clicks off after a few seconds then back in then off, I managed to try to update whilst it was connected
Title: Re: Gs911
Post by: WayneC on April 15, 2018, 09:12:20 AM
You have not answered the question, which interface are you seeing the message on ?, if you dont provide precise info people will struggle to assist you
Title: Re: Gs911
Post by: Redtop on April 15, 2018, 09:28:31 AM
I have the GS-911wifi red ten pin you
Title: Re: Gs911
Post by: WayneC on April 15, 2018, 09:32:06 AM
You are still not answering the question asked so there is no ability to assist you until you can answer the question
Title: Re: Gs911
Post by: Redtop on April 15, 2018, 10:04:52 AM
I thought the interface was the device