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21
GS-911 Wifi / .CSV file format change?
« Last post by hefy_jefy on March 15, 2024, 01:10:34 AM »
Here I am again servicing my 2014 R1200RTW and running the tests using the GS911. I have been doing this for nearly ten years and every time there is a new version of the software/firmware that has to be downloaded and every time there's a new surprise.
I always record about 5 mins of data to check if anything has changed. I figured out how to send a .CSV file link to my email last year but now the format of the .CSV file has changed.  Here's how they used to look:

3538;14.3;67.6;109.2;72.8;0;0;0;14.6;72.5;1192;1205;600;95;765;N;1;0;0;0;0;1;0;0;1;0;51.96;0;0;1;0;0;9;1.82;2.35;2.3;0.9;0.87;1;1;1;1;0;2.69;0
4966;14.6;67.6;109.8;72.9;0;0;0;14.6;72.4;1163;1204;590;717;107;N;1;0;0;0;0;1;0;0;1;0;51.96;0;0;1;0;0;9;1.78;2.47;2.47;0.9;0.9;1;1;1;1;0;2.76;0
6398;14.3;67.6;110.5;72.9;0;0;0;14.6;72.5;1219;1203;593;202;353;N;1;0;0;0;0;1;0;0;1;0;51.96;0;0;1;0;0;8.25;1.82;2.3;2.34;0.88;0.9;1;1;1;1;0;2.76;0

Pretty standard stuff and easy to open and graph in Excel

Here's how the latest ones look:

2196;12.40
2263;;86.6;137.1;119.8
2333;;;;;0.0;0.0;0.0
2385;;;;;;;;14.5;83.6
2453;;;;;;;;;;0;0;0
2613;;;;;;;;;;;;;481.0;483.0
2663;;;;;;;;;;;;;;;N
2733;;;;;;;;;;;;;;;;0;0;0;0;0;1;0
2803;;;;;;;;;;;;;;;;;;;;;;;0
2855;;;;;;;;;;;;;;;;;;;;;;;;1
2903;;;;;;;;;;;;;;;;;;;;;;;;;0
2955;;;;;;;;;;;;;;;;;;;;;;;;;;10.00;0

Any idea whats going on?
Geoff

22
GS-911 / Re: Añadir modo sport en el tft C400 GT
« Last post by jacomodus on March 13, 2024, 01:09:56 PM »
For this model it is necessary for the red zone to be almost 9000 rpm because it is about 8500 rpm and 150 km of marker
  It would be a good option to encourage the use of our tool and not have to use others.

---------------------------------------------------------------------------------------------------------------------------

Para este modelo se necesita que la zona roja este casi 9000 rpm por q hace unos 8500 rpm y 150 km de marcador
 Sería una buena opción para fomentar el uso de nuestra herramienta y no tener que usar otras.






23
General Discussion / Re: First time use and errors
« Last post by botus on March 12, 2024, 03:53:11 PM »
The GS-911 manual states to connect an intelligent batter charger for service functions.  I had an OptiMate 4 connected, which did not help.

the clever ones are NOT very helpful when it comes to providing the grunt when you know its required - they are so clever they sit analysing stuff for many minutes till its too late... and then if lucky they cut in to charge mode and pretend to do a slow recovery charge... when you know the bike needs 6 amps NOW !

I bought a cheap one and throw it on car winter full grunt mode WHENEVER THE KEY IS ON - trouble is they are so dim - a KEY OFF cycle as requested at times, trips it back to sleep - if you aren't on the case - you miss it

chargers without any display are just an utter fiasco

I haven't tried on a bike but now have a snap-on one thats grown up enough to do its job properly but they are $1600 - the link is the old 2022 model, latest one now gets LiPo support https://public.snapon.com/UserManuals/ShopTechTools/EEBC500INT-00-99-000963-1109.pdf


Flash reprogramming Power Supply

Provides a consistent power at the OEM specified voltage (user entered) to allow for uninterrupted flash reprogramming of vehicle’s computers or to retain vehicle system settings
When reprogramming, the power supplied to the vehicle module must not drop below OEM specified voltage. Some reprogramming operations with the key-on will turn on cooling fans, fuel pumps, and other components that will cause the battery to drain faster than normal. Instead of pulling fuses to prevent the battery drain, it is easier and more practical to have the vehicle connected to a constant voltage power supply. During reprogramming, there is a risk of having the operation fail if the voltage falls below the proper operating voltage. Sometimes a failed operation can be recovered, but there is a chance that failed reprogramming could ruin the control module


24
General Discussion / Re: First time use and errors
« Last post by Triac on March 12, 2024, 03:22:00 PM »
The voltage detection threshold is by design.  Hex's helpdesk reply (#47207779)

"Hi Robert
Thank you for contacting us.
Yes we build in that threshold especially when coding is done so that we do not loose any coding back up of the bike.
So to start the bike and do the service function is a good option when the batt goes under 12.5V. "

I find this interesting and I'm curious if this is due to sensitivity of the GS-911 or the bike's electronics.

Next time I am at my dealer, I'm going to ask them when they update the bike's electronics with BMW's service computer, if they connect an external power supply to the bike.....

Also, 'support@hexinnovate.com' seems to be the correct email address.  Thank you Ruan!
Hi Triac

No problem, sometimes emails get thrown out to specific addresses, so having an alternative works.

Regarding the rest, as far as I know, techies have to put the bikes on chargers for software updates, as this takes some time and they can obviously carry on with other stuff while it completes. Keep in mind with the voltage dropping, certain things gets disabled completely by the bike itself in an effort to protect the battery, if a controller shuts off while we're performing a coding action, that could be quite an expensive exercise. As such, we've opted for a reasonable threshold that will protect the battery and the bike.

Kind regards
Ruan

Ruan, thanks for the complete reply.

The GS-911 manual states to connect an intelligent batter charger for service functions.  I had an OptiMate 4 connected, which did not help.

IMHO. I'd like to see the documentation specify the minimum voltage requirements when backing up/writing to the bike's controller(s).  Just my 2 cents!

Thanks and all the best,
Robert
25
ABS related issues / Re: Changed tires - ABS stopped working
« Last post by rosydam on March 12, 2024, 04:31:03 AM »
infinite craft
Problem fixed. The speedo runs off the rear sensor, not the front. Once somebody told me that I took a look at the rear sensor. It had vibrated loose and was too far away. A 1 minute fix, after wasting so much time. I hope I get better at this stuff.

Glad that I could help.
thanks
26
General Discussion / Re: before i buy
« Last post by bubblyeducate on March 12, 2024, 04:30:21 AM »
Hi All
Ive just purchased my first BMWS1000RR 2010

The previous owner Has put led indicators on the bike (with resistors) when the bike is off the flash at normal rate with no errors.. as soon as the bike is running the hyper flash and throw up the
LAMP! error message.. now i was thinking of purchasing a GS-911 but would like to get confirmation that it can fix this problem.. has anyone actually used one in this same situation on the same year bike??
Cheers for any input..
https://youtu.be/0sfOuXoVAz8 geometry dash
I'm also planning to buy a GS-911. Hope it will be great
27
ABS related issues / Re: ABS Wheel Speed Sensor Phase Shift problem
« Last post by rosydam on March 12, 2024, 04:27:45 AM »
Pokemon Infinite Fusion
Finally found the problem.
A damaged wiring in the front wheel sensor was the culprit.
I do not know why the auto .scan PDF did not attach but it is a 2017 year model GS.
Never before have I seen this code in GS or any other bike or car brand, and that was the reason why to find help.

Cheers friends
Thank you for finding the answer, I am also facing the same problem as you
28
General Discussion / Re: First time use and errors
« Last post by botus on March 11, 2024, 10:32:31 PM »
BMW build in a deliberate high voltage requirement for their dealer tools - it refuses to programme unless its high enough

most garages work on 14.6v - as you lose a bit round the systems but its not just the voltage its the stability of the supply - latest cars need 120 amp 14.6v stable supply - I thought BMs tool requires 15v its one way to stop kids playing with hooky versions - but all the hacked tools just fake the volt reading to work around it - then they destroy modules forgetting its running low   :o
29
General Discussion / Re: First time use and errors
« Last post by Ruan on March 11, 2024, 04:11:42 PM »
The voltage detection threshold is by design.  Hex's helpdesk reply (#47207779)

"Hi Robert
Thank you for contacting us.
Yes we build in that threshold especially when coding is done so that we do not loose any coding back up of the bike.
So to start the bike and do the service function is a good option when the batt goes under 12.5V. "

I find this interesting and I'm curious if this is due to sensitivity of the GS-911 or the bike's electronics.

Next time I am at my dealer, I'm going to ask them when they update the bike's electronics with BMW's service computer, if they connect an external power supply to the bike.....

Also, 'support@hexinnovate.com' seems to be the correct email address.  Thank you Ruan!
Hi Triac

No problem, sometimes emails get thrown out to specific addresses, so having an alternative works.

Regarding the rest, as far as I know, techies have to put the bikes on chargers for software updates, as this takes some time and they can obviously carry on with other stuff while it completes. Keep in mind with the voltage dropping, certain things gets disabled completely by the bike itself in an effort to protect the battery, if a controller shuts off while we're performing a coding action, that could be quite an expensive exercise. As such, we've opted for a reasonable threshold that will protect the battery and the bike.

Kind regards
Ruan
30
General Discussion / Re: First time use and errors
« Last post by Triac on March 11, 2024, 03:33:04 PM »
The voltage detection threshold is by design.  Hex's helpdesk reply (#47207779)

"Hi Robert
Thank you for contacting us. 
Yes we build in that threshold especially when coding is done so that we do not loose any coding back up of the bike. 
So to start the bike and do the service function is a good option when the batt goes under 12.5V. "

I find this interesting and I'm curious if this is due to sensitivity of the GS-911 or the bike's electronics.

Next time I am at my dealer, I'm going to ask them when they update the bike's electronics with BMW's service computer, if they connect an external power supply to the bike.....

Also, 'support@hexinnovate.com' seems to be the correct email address.  Thank you Ruan!
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