GS-911 and ezCAN User Forum

General Category => GS-911 => Topic started by: BruceHarrisJr on August 03, 2022, 03:23:04 AM

Title: How to clear a TPMS sensor
Post by: BruceHarrisJr on August 03, 2022, 03:23:04 AM

Hello all. Yesterday I received the following message on my GS-911 when trying to manually entered the Serial Number from my rear tire sensor. "A known sensor cannot be used before being cleared from its current slot". Anyone know how to clear a serial number from an existing sensor?

Thanks in advance for any and all help!

Title: Re: How to clear a TPMS sensor
Post by: BruceHarrisJr on August 15, 2022, 10:16:10 PM

Fifty-one views and no answers. I must be the only one to have received that message. Hello Customer Service, can ya hear me now? ;D

Title: Re: How to clear a TPMS sensor
Post by: WayneC on August 16, 2022, 02:48:49 AM

The forum is not customer service, it is owners assisting each other, for customer service lodge a support ticket via the link below

https://www.hexcode.co.za/contact-us-1

Title: Re: How to clear a TPMS sensor
Post by: schuppi on August 16, 2022, 11:43:10 PM

It does not work like that!
Once registered in the RDC control unit, the control unit expects this serial number in the learned position. (e.g. rear wheel)
Remove wheels and swap front and rear sensors, now the sensors can be re-registered according to the position.