General Category > Engine related issues

Actual I level

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Paul Hoffmann:
Hi
Bike is a 2012 1200GS.
After running an autoscan I noticed the actual I level is "Unknown I-Level: 0x84"
I had the bike checked for updates at the dealer in June and none were found for my bike.
Can anybody help with this - is it normal?
Thanks in advance
Cheers
Paul

WayneC:
An unknown actual iLevel would normally only be reported by GS911 if the iLevel was newer than GS911 was aware of so the first question is which GS911 do you have and which version of software did you perform the Autoscan with ?

Paul Hoffmann:
My autoscan report states

GS 911 version:1503.3
Data pack version: 2.0

I have a USB GS 911 purchased last year.

Cheers
Paul

WayneC:
OK, there is the first problem, the GS911 software should be updated to the 1510.3 beta, it has updated iLevels in it, it also indicates either the dealer did not notice there was an update when you had it in their workshop in June or the Dealer Diags system updated the iLevel only. Personally I would always ask for the operations report when a Dealer does a Service as it tells what they did or did not do in electronic terms. It is these reports which have enabled me to work out a few problems for people

If it still says unknown iLevel with the updated software do an autoscan and submit it to Hexcode in a support ticket

Paul Hoffmann:
Hi Wayne
I have updated to the beta version as per your suggestion and hey presto the Actual I Levels are now present in full!!
I have attached the autoscan and wonder if you could explain what the numbers mean i.e. K024-14-02-501 and also when does this beta version become a full release?
Thanks very much for your help.
Cheers
Paul

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