General Category > General Discussion
Failed to connect to downloads server
toroil:
--- Quote from: Xchallenge on December 26, 2014, 02:50:52 PM ---Yes the server appears to be down now.
I don't know but given the holidays, it may possibly take a few days until someone is able to fix it.
Happy holidays to the GS911 staff and this user community!
--- End quote ---
Thanks Xchallenge.
orforester:
Funny I get a message that says "please follow instructions on your browser" but keeps coming up when you click on "Download Options".
Must be the server??
Xchallenge:
--- Quote from: orforester on December 29, 2014, 06:32:30 PM ---Funny I get a message that says "please follow instructions on your browser" but keeps coming up when you click on "Download Options".
--- End quote ---
The GS-911 downloader application is designed to launch a browser for the download.
That much works for me but the webserver appear to not be responding properly. Different browsers may behave differently but the browser should eventually present some kind of error message. My conclusion is that the webserver is in need of attention from the administrator.
WayneC:
I just checked with both the down loader and also using the WiFi web interface and the Hexcode web system is working correctly so if you still have a problem it would seem it is other than the Hexcode system
Xchallenge:
--- Quote from: WayneC on December 30, 2014, 02:00:50 AM ---I just checked with both the down loader and also using the WiFi web interface and the Hexcode web system is working correctly so if you still have a problem it would seem it is other than the Hexcode system
--- End quote ---
I'm sorry, I never checked the download again today before responding. :-[
I assumed the problem was still present since people reported the same symptoms but you are correct, the server is responding normally now.
To anyone still having problems, begin with checking if it is your firewall and/or antivirus software that is interfering with the connection.
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