General Category > General Discussion

Out of the box issue - GS-911

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Francois Cilliers:

--- Quote from: HGPILOT on September 06, 2015, 05:05:47 AM ---Yes Francois - that was the problem.  Tried a new cable and it worked.  Odd that a brand new unit contained a faulty cable.

Thanks again.

--- End quote ---

It is odd yes, but we have had rare cases with the same problem. We are taking measures to prevent this from happening in future. If you would like a replacement cable, you may contact our helpdesk. Glad to hear you are able to use the unit, though.

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