General Category > General Discussion

Change registration details

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Xchallenge:
I'm sorry for the incorrect information given previously by me. :-[

PCI:
I received the info from the help desk as well and have tried a dozen times. Each time I load the downloader and follow the procedure, Choosing the software screen comes up but the owner registration details section is not shown. Only the sections on which software download to choose, nothing above that ?
I have checked to see that pop ups aren't blocked. Using Win XP
any ideas?
regards

Xchallenge:
Just tried it on an old XP-box. Owner information is visible above the download options and there are nice buttons to make changes. Both Chrome and IE8 seem to work.

I think you need to supply more information about your environment for anybody to be able to help.

Screenshots, GS-911 Downloader version and what browser you use are the first things I come to think of could help.

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