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Problems after installing new version

Started by RPG, November 11, 2026, 09:01:53 PM

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RPG

November 11, 2026, 09:01:53 PM
I downloaded v2611.1 and now have an issue with the Calibrations programming.

No matter which one I set, the progress bar gets stuck at 10%. For example I selected, "Reset Throttle Valve". You are directed to Turn Off the Ignition and then the status bar counts down from 100% and stops at 10%. I've waited up to 30 minutes.

Then when you turn on the ignition, you have a fault code that you cannot clear. 

WayneC

#1
November 12, 2026, 12:35:28 AM
More info on your bike model would be needed to assist, you should also lodge a support ticket

https://www.hexgs911.com/contact-us/

RPG

#2
November 12, 2026, 02:55:04 PM Last Edit: November 12, 2026, 03:06:56 PM by RPG Reason: added text
Quote from: WayneC on November 12, 2026, 12:35:28 AMMore info on your bike model would be needed to assist, you should also lodge a support ticket

https://www.hexgs911.com/contact-us/

The bike is a 2024 BMW R1250RT. 15k miles. I was doing an oil change and plugged in the GS911 to reset the service reminder. I thought I would reset some of the parameters and hence, encountered this problem.

Support ticket logged at the link, https://www.hexgs911.com/contact-us/

Rick G in Michigan
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