update....
yes I have latest firmware and software. i still can not get any kind of reading from the 2014 RT. i tired choosing the GS and GS adventure water cooled. Same error, no communication from controller. it says i do not have the ignition on. I am pretty sure the controller is not the problem since its working on my other 2 bikes. This is all via USB. I can get no where with the wireless on any bike. In D2D mode i have tried both laptop and phone. I connect one of them to the GS network and all i get is the run switch is not in the run position (it is in run) controller not connected (it is because it works in USB mode on 2 bikes) or faulty wiring.