General Category > R1200 models

GS 911 does not recognize my Bike

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StephanT:
excellent - nice to way to "pay-it-forward"...

the New device is doing well in testing, and I'm sure you will like it even more than the first one!  :D

5336G:
The new WIFI GS 911 is not recognizing my 2014 RT... 

The bike is configured properly: key is on, kill switch is in proper position etc.

The device has been registered, updated, and despite a bit of difficulty, is plugged in properly.

I am using a Macbook Pro which appears to recognize the device properly via WIFI and USB.

I am at a loss for the moment...

Well, selecting the R1200RT model does nothing for me.  If I select either of the GS LC models I am able to read the ECU codes but that is it.  I am not able to see service/maintenance or even add my VIN.

rkiaer:
Hi I just received my brand new gs911 wifi and I have a silly question, the service tools are disabled because the software is a beta version?
Please let me know.
Best Regards
Raul Kiaer

DJ Tomas:
I'm in the same boat and can't register my VIN or reset service reminders.  Any help on where to look to solve this?

5336G:
Never heard back from HEXCODE when I requested information.  However, Ted Porter at the Beemershop stated the software is currently not available to support the 14RT but it should be in the next update. 

I am disappointed nobody from HEXCODE replied to my message...

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