Author Topic: Failed to extract driver!  (Read 21910 times)

kgotzenberg

  • Newbie
  • *
  • Posts: 3
  • Karma: +0/-0
Failed to extract driver!
« on: December 27, 2013, 06:52:41 AM »
Got a GS 911 for christmas. but when I try to install the GS911 Downloader, I keep getting a popup that says "Failed to extract Driver".
Where do I go from here? Can't play with my new toy. Frustrated.

kobus

  • Beta testers
  • Full Member
  • *
  • Posts: 180
  • Karma: +11/-1
    • GS-911
Re: Failed to extract driver!
« Reply #1 on: January 16, 2014, 10:00:06 AM »
Log a ticket at the help desk with as much information as possible, ie. which version of Windows you are using, 64 bit or 32 bit, anti-virus running or not (probably the problem - check your AV logs), is there enough disk space etc.
---
R1200GS Adventure (personal weapon of choice)
... and then the company fleet.