Author Topic: Failed to extract driver!  (Read 10233 times)

kgotzenberg

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Failed to extract driver!
« on: December 27, 2013, 06:52:41 AM »
Got a GS 911 for christmas. but when I try to install the GS911 Downloader, I keep getting a popup that says "Failed to extract Driver".
Where do I go from here? Can't play with my new toy. Frustrated.

kobus

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Re: Failed to extract driver!
« Reply #1 on: January 16, 2014, 10:00:06 AM »
Log a ticket at the help desk with as much information as possible, ie. which version of Windows you are using, 64 bit or 32 bit, anti-virus running or not (probably the problem - check your AV logs), is there enough disk space etc.
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R1200GS Adventure (personal weapon of choice)
... and then the company fleet.