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Author Topic: GS911 adds instead of program  (Read 8585 times)

frankrca

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GS911 adds instead of program
« on: May 21, 2024, 06:58:57 PM »
I used my red GS911 Wi Fi with round top yesterday with no problems. Now the site constantly wants me to purchase another GS911. The s1000RR is a 2016 model and the laptop is runni ng  on windows 7. the screen for the purchase only show a model up to a 2014. I cannot go into the program to change the service date.
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WayneC

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Re: GS911 adds instead of program
« Reply #1 on: May 22, 2024, 02:48:11 AM »
How long have you owned/used the GS911 WiFi ?
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frankrca

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Re: GS911 adds instead of program
« Reply #2 on: May 22, 2024, 04:55:37 AM »
I have owned the GS911 since 2017. This seems to be an updated interface now.
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WayneC

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Re: GS911 adds instead of program
« Reply #3 on: May 22, 2024, 11:43:23 AM »
Quote from: frankrca on May 22, 2024, 04:55:37 AM
I have owned the GS911 since 2017. This seems to be an updated interface now.

Yes firmware has been extensively updated as has the PC Application however never has there been a report of any "Now the site constantly wants me to purchase another GS911", that is extremely odd & suggests malware on the PC

It should be reported to support https://www.hexcode.co.za/contact-us-1
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griffincollins1117

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Re: GS911 adds instead of program
« Reply #4 on: October 22, 2024, 10:30:17 AM »
Have you tried updating the firmware on your GS911? Sometimes, this can resolve compatibility issues.
« Last Edit: October 22, 2024, 10:33:42 AM by griffincollins1117 »
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