General Category > GS-911 Android

Downloader won't run on my Samsung S3

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StephanT:

--- Quote from: Rainman on June 11, 2013, 07:53:47 PM ---So,... why does Google Play charge $9.99 to download the GS-911 software directly to your Android phone, when you can get it for free from the Hexcode site?   :(

--- End quote ---
Because when we started this project, there was GS-911 for the Windows PC... and on the mobile side there was the Java midlet app that ran on midlet enabled phones like the Nokias etc...

Since then hundreds and maybe thousands of hours have gone into further development of GS-911.. not just the Windows PC functionality, but also the additions of other mobile OS's.. like Android...

On the PC side, we supported the reading and clearing of fault codes and ECU info... It has come a long way since the... And best of all, we have not asked anyone a single cent for additional functionality...

You will also note that we have reserved the right to charge for updates (right from the very start before we release the very first unit - see  http://www.hexcode.co.za/products/gs-911/support/faq/what-do-upgrades-cost), but have never done so...

So... now the Android App is on the Google Play store for $9.99... see it as a contribution to the current and future development... somewhat of a donation... as you don't have to use it, as you CAN download it from our website for FREE... However, there are a number of people that don't mind making the "donation" for the sake of convenience... and in doing so, supporting our development efforts...

best,
Stephan

bogboy:

--- Quote from: Rainman on June 11, 2013, 07:53:47 PM ---So,... why does Google Play charge $9.99 to download the GS-911 software directly to your Android phone, when you can get it for free from the Hexcode site?   :(

--- End quote ---

I just picked up the gs-911 and it works awesome. Seriously, $9.99 is peanuts for what you get here. I asked 2 local dealers if they would reset reminder and check faults . 1 said no unless I have them do oil change and maintenance about $300 and other would let me do maintenance but $110 for fault check and reminder change. I have no problem with people making money but I enjoy having a bit of freedom. I have a 2010 F800GS with 8000 miles. Surprisingly , no faults at all but heated grips fault, whatever that means  . I 've had the bike for 6 months and have done 4500 miles. This is a great tool

bevhoward:

--- Quote ---Because when we started this project, there was GS-911 for the Windows PC...
--- End quote ---

Sorry... but I have to input some strong feelings on this as well.

I purchased the gs911 (bluetooth version) shortly after it was introduced (May, 2007?... think the total costs with air shipping from south africa ended up being around, or possibly over, $400)

I purchased this model _specifically_ because it was presented as being compatible with windows mobile devices.

Long story short, I never got it to work after trying it on multiple windows mobile devices and even purchased a used blackberry but that turned out to be incompatible as well.  These unsuccessful attempts covered years.  When I switched to iOS, it quickly became obvious that there was no technical path around iOS's bluetooth implimentation for the gs911.

So, I retreated and installed the pc software on my laptop, _but_ I found that the windows version at that time did not connect using bluetooth, so it required required using a usb cable to connect with the device...

...which, as everyone knows is a major pita plus the fact that I had paid a premium to get the bluetooth version specifically because it was for motorcycles.  Obviously, no performance values could be logged when the bike was in motion or when miles away from the computer containing the software.

Those factors essentially transformed the gs911 into a $400+ model boat anchor, so, I finally gave up, put my tail between my legs but checked back in every year or so to see if any new options were available and, today, found the android version.

To be blunt, when I saw the $10 price, that information was received as one more kick in the gut by hexcode.

I went ahead and purchased the app anyway since there were no other apparent options to even see if it was going to work with my phone... there is nothing about download options on the google play site and the download page doesn't seem to offer the free download option mentioned above.

So, it will be a day or so before I find out if I now have a $410+ model boat anchor.

As a professional database programmer, I hear and understand gs911's feelings about the development time and money that went into the android app, but, I have to say, I would never treat my customers the way I feel that I have been treated since purchasing this (potentially valuable) product and its associated software.

I feel very strongly that charging customers who have paid hundreds of dollars for a product, that was supposed to function with mobile devices on day one, additional money down the line when a working product is finally available is a very poor decision.

Very sincerely,
Beverly Howard

bevhoward:
fwiw, took a trip over to a friend's place who has a 1200gs and happy to report that the gs-911 worked fine with that bike and my Nexus4.  (the pairing code is "0000")

While I am happy that I now have a functional tool, my feelings about having to pay for the android app posted above still stand.

Beverly Howard

Haakon:
I am a "noob" re smartphones.
Have been using my bluetooth GS911 with my PC and "stupid" (ancient) phone.
A week ago I recieved a Android 4.2 "smartphone".
I was told it was "locked" to GooglePlay apps only.
I had no problem whatsoever to install the free Hexcode app.
(I was prepared to pay the mniimal 10$ fee but did not have to :-)
--------------
I am happy yours work now :-)
My question to you:
The Hexcode site has a long list of phones that "work" and also a lot of cautions that some phones will be troublesome.
You are a profecional? I could not use the "0000" pairing code. I had to update my GS911 so I could use another code.
Anyways- happy it works for you!
Haakon
 

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