General Category > GS-911

Service function access.

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Hexane12:
I own a red GS -911 wifi which I use on my R1200 LC 2017 and have been successful with it for a number of years. I am up to date with latest software and firmware. I use the device connecting it to my PC (Windows) using a USB cable. Domestic Wifi is not available in the garage. Today I connected up the Laptop to the device in the usual way via USB cable. Functions worked well eg Auto scan, read/ erase codes, detection of engine. However I could NOT use the service functions eg for service interval reset and brake fluid change. The option to choose was "gray" and there was some indication about being connected to the cloud. Can anyone throw any light on this as one of the main points of owning a GS911 was to be able to service the bike myself. Thank you in anticipation.

Hexane12:
Panic over! My error, I have not used the device for some time and I now understand that I have to click on the USB symbol that appears when you open the App! Thanks to those who have viewed the post.

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