Same here. I had to buy a new computer, and needed to download the software again, and I was only able to download the wi-fi utility without any issues. And actually extended the service warning until 12/25. However, I also wanted to download the PC version, like last time (in case of wi-fi issues, or to work on somebody else's bike, etc), and couldn't do it. CS support just told me to try again, which obviously didn't work, and ignored me after that. I tried everything, from turning off all firewall, virus/threat software, plus minimum level of internet security, etc. And same 'no internet connection' error when installing. Even tried with chrome, and same thing. Makes no sense that the other software (wi-fi) downloaded and installed perfectly, and without having to turn anything off. Will start a new thread to see if I can get help here, since I want to have that program too. Good luck to you too.
