General Category > GS-911
New Firmware/Software Available (April 2023)
Jughead:
--- Quote from: e7navy1999 on July 31, 2022, 04:54:02 PM ---July 2021, Win 10, maybe to help a few GS911 users save a little time. I had all sorts of issues when i updated to the new firmware. several hurs of wasted time trying to fumble through a multitude of issues. What I ended up doing: delete to GS911 app from my laptop. Go to the GS911 website and download a fresh copy. After I did that everything work better then usual. I like the new version. been a loyal GS911 customer for 10 years but honestly their update process is never very smooth. Every update brings on a host of issues but eventually work themselves out with painstaking troubleshooting
--- End quote ---
Very interesting. I also run on Win10 and never have an update issue.
botus:
--- Quote from: Jughead on August 20, 2022, 08:27:49 AM ---Very interesting. I also run on Win10 and never have an update issue.
--- End quote ---
2207.3 failed multiple times to install on my machine (first time any 911 stuff misbehaved for me), the installer kept crashing out part way through - a few reboots and trying again and each time it got a bit further on the green progress bar, I noticed one bit seemed to be a JSON file it was arguing about
- JavaScript Object Notation (JSON) is a standard text-based format for representing structured data based on JavaScript object syntax. -
so I installed latest Java runtime environment - rebooted - wiped all the junk with CCleaner - rebooted and tried for the forth (or fifth) time and it went on - but in some list of junk as it wrapped up something was ticked red amongst a list of stuff that went OK - but I'd OK'd before I realised it was worth reading - log files dispatched to base
release notes and date of package available on the web is 3 iterations behind https://www.hexgs911.com/news/ with that page saying "June 2022" Software and Firmware upgrades
seems to function but one module reports different info vs 2207.2
Mileage corrected - from madness
date jumbled - from correct
serial missing - from something that looked sensible
VIN field - missing completely
manu changed - from Loewe/Lear to Panasonic
distance to next service - jumped 4000km
service due date - went to gibberish
karlh:
The Downloads page on the Hex GS-911 website shows GS-911Diagnostics-v2207.2.exe as the latest version, while the NEWS page only describes the updates in GS-911Diagnostics-v2206.2.exe. What updates were included in the 2207 version?
botus:
bug fixing - as described in the thread you replied in
--- Quote from: Wilco on July 20, 2022, 05:18:53 PM ---The latest release version of the scripts (Service Functions 120) contains a fix for the problem described in this thread. Let me know if there are further problems. :)
--- End quote ---
Ruan:
--- Quote from: botus on August 24, 2022, 10:12:36 AM ---
--- Quote from: Jughead on August 20, 2022, 08:27:49 AM ---Very interesting. I also run on Win10 and never have an update issue.
--- End quote ---
2207.3 failed multiple times to install on my machine (first time any 911 stuff misbehaved for me), the installer kept crashing out part way through - a few reboots and trying again and each time it got a bit further on the green progress bar, I noticed one bit seemed to be a JSON file it was arguing about
- JavaScript Object Notation (JSON) is a standard text-based format for representing structured data based on JavaScript object syntax. -
so I installed latest Java runtime environment - rebooted - wiped all the junk with CCleaner - rebooted and tried for the forth (or fifth) time and it went on - but in some list of junk as it wrapped up something was ticked red amongst a list of stuff that went OK - but I'd OK'd before I realised it was worth reading - log files dispatched to base
release notes and date of package available on the web is 3 iterations behind https://www.hexgs911.com/news/ with that page saying "June 2022" Software and Firmware upgrades
seems to function but one module reports different info vs 2207.2
Mileage corrected - from madness
date jumbled - from correct
serial missing - from something that looked sensible
VIN field - missing completely
manu changed - from Loewe/Lear to Panasonic
distance to next service - jumped 4000km
service due date - went to gibberish
--- End quote ---
Hi Botus
Thanks for the details provided and bringing this to our attention. Regarding the installation issues you experienced, the info we'll need to review will most likely be in the install.log located in C:\Program Files (x86)\HEX Innovate\GS-911 Diagnostics\install.log
You can send that to support@hexcode.co.za for us to review, might be able to pin point what caused the failures.
Kind regards
Ruan
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