General Category > R1250 models

Update to support 21 R1250 RT with TFT

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ultra54:
 I am not able to reset the service reminder or other functions. Is there an update coming to allow for this? I hear there is beta software that will do it but not sure  where I can find it.

 Regards, Jack

macr88:
It has been updated to support the 21 R1250 GSA with TFT, I assume the same goes for the RT with TFT.

Had problems with mine and the update fixed it. Has worked flawlessly since.

Ruan:
Hi Jack

It sounds like you are using the old legacy app (2104.1), which does not support the 2021 RT, you'll need to update to the latest GS-911 Diagnostics app, which is available on our downloads page below:
https://www.hexgs911.com/gs-911-downloads/

If you're using Mac or mobile, please contact us with a full autoscan of your bike. You should be on the latest version of the web app by default, as it prompts you to update as soon as you connect:
https://www.hexgs911.com/contact-us/

Kind regards
Ruan

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