General Category > Technical
2009 BMW G650 Xcountry
WayneC:
--- Quote from: exopar on July 15, 2020, 01:39:33 AM ---Here the error message I got
Bike starts with no problem but can not be scanned due to this message.
"Failed to communicate with controller, check battery (GS-911 reports battery voltage as 3.83V): No response from controller"
Battery has a solid 12.8 volts and does not hesitates on start.
So, what can be the cause?
GS-911 is up to date and works flawless in any other bike.
Regards
Ray
--- End quote ---
Ray, lodge a support ticket with Hexcode help desk so they can look at the logs & see what is happening, certainly odd for no comms
https://www.hexcode.co.za/contact-us-1
I can only think there is a wiring problem, chafing perhaps pulling the VBat down or the earth to the diags socket is poor, there is a known chafing point on the X up where rear subframe bolts on from memory
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